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    Heathrow returns to TV

    Heathrow: Britain's Busiest Airport is back on ITV.


    Episode 3 Trailer

    Episode 3

    In tonight’s episode, Christmas is approaching but with the ever-changing travel restrictions and countries closing borders with immediate effect,   customer service management team, Demi and new boy Tas, have their work cut out trying to help passengers whose flights have been cancelled.  We see new domestic carrier, Eastern Airways, join Heathrow  and Air Cargo World’s Sean is on the lookout for anything suspicious amongst the sacks of Christmas presents in the cargo sheds.

    Heathrow: Britain's Busiest Airport - Series 7

    Heathrow: Britain’s Busiest Airport’ returns to our screens for it's seventh series this week, on Wednesday 10th March. Set against the backdrop of the global pandemic, the series shows the airport as it grapples with the biggest challenge in its history.

    Where previously colleagues would have dealt with bustling departure lounges and excited travellers, this series provides a behind-the-scenes look at how the airport’s very own key workers have adapted to new safety measures, global travel requirements and terminal closures, alongside the daily obstacles faced in running Britain’s Busiest Airport.

    Fans of the show will spot familiar faces from the previous series, including Demi in his new role as Service Delivery Manager, as he adapts his customer service style to a post-pandemic world; as well as debuts from some new frontline faces that have played an instrumental role in the airport’s response to some of the pandemic’s challenges. The show follows COVID Marshal, Natalie, as she works to keep passengers safe and the airport COVID-secure; as well as Air World Cargo Driver Dylan, who plays a key role in keeping the UK’s vital supply lines open for the delivery of PPE and other essential medical supplies during the height of the crisis, as the airport ramped up its cargo capabilities.

    BAFTA Award winner Julie Walters returns to narrate the seventh series, as we once again take a look at the everyday challenges facing colleagues at the airport. 


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    Britain’s Busiest Airport

    The documentary cameras return for a behind-the-scenes look at the people who keep Heathrow running. Meet and share their daily challenges in this ‘city within a city’ where no two days are alike.