Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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    Heathrow returns to TV

    Heathrow: Britain's Busiest Airport is back on ITV.


    Episode 12

    Tonight signals the final approach for Heathrow Britain's Busiest Airport in this current series. The timely topic of sustainability is its theme, with Airside Ian testing his new greener car. There’s also more covid testing capers ocurring in Terminal 2 landside, whilst in departures there’s a drone on the loose.  

    Heathrow: Britain's Busiest Airport - Series 7

    Heathrow: Britain’s Busiest Airport’ returns to our screens for it's seventh series this week, on Wednesday 10th March. Set against the backdrop of the global pandemic, the series shows the airport as it grapples with the biggest challenge in its history.

    Where previously colleagues would have dealt with bustling departure lounges and excited travellers, this series provides a behind-the-scenes look at how the airport’s very own key workers have adapted to new safety measures, global travel requirements and terminal closures, alongside the daily obstacles faced in running Britain’s Busiest Airport.

    Fans of the show will spot familiar faces from the previous series, including Demi in his new role as Service Delivery Manager, as he adapts his customer service style to a post-pandemic world; as well as debuts from some new frontline faces that have played an instrumental role in the airport’s response to some of the pandemic’s challenges. The show follows COVID Marshal, Natalie, as she works to keep passengers safe and the airport COVID-secure; as well as Air World Cargo Driver Dylan, who plays a key role in keeping the UK’s vital supply lines open for the delivery of PPE and other essential medical supplies during the height of the crisis, as the airport ramped up its cargo capabilities.

    BAFTA Award winner Julie Walters returns to narrate the seventh series, as we once again take a look at the everyday challenges facing colleagues at the airport. 


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    Join in the conversation on social media with #BritainsBusiestAirport

    Britain’s Busiest Airport

    The documentary cameras return for a behind-the-scenes look at the people who keep Heathrow running. Meet and share their daily challenges in this ‘city within a city’ where no two days are alike.