Manage booking
Review, change or cancel an existing booking
If you have forgotten your booking reference, you can use our I forgot my booking reference form to have your booking reference emailed to you.
Request received
If we found a match for the details you provided, you will shortly receive an email with that includes your Booking Reference Number.
If you do not receive an email it is likely that we were unable to match your details with an existing booking and you should contact our Customer Service Team by clicking here
View and manage booking
Review, make changes or cancel your booking up to 2 hours before your allocated arrival time.
Resend confirmation email
We will resend your confirmation email on request.
Add details
Update your personal details.
Cancel booking at no additional cost
If you cancel your booking, you will not be charged and will receive a full refund (subject to restrictions).
No additional charges to amend booking
If you need to amend your booking, any additional fees or refunds will be calculated based on the changes made, with no extra charge.
Extend your parking
If your plans change during your trip, you can extend your parking booking while you are away.
*Changes or cancellations must be made up to 2 hours prior to the allocated arrival time.
