Arrival times and other important information

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:
 

Consider your arrival times

Allow three hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport and you may not be able to check in your bags.

 

Remove liquids from hand luggage 

Remember, you can only take liquids on the plane that are in individual containers with a maximum capacity of 100ml. This includes creams, gels, pastes, aerosols and make-up. 

Remove each item from hand luggage and place them all in a single transparent, re-sealable plastic bag of not more than one litre capacity. Each bag must be able to close properly with all the items inside. These bags are available free-of-charge before security. Passengers are strictly limited to one bag of liquids per person.

 

Airline and route moves

Some airlines have moved terminals this summer.  You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

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    Lounges, hotels and spas

    Relax and refresh before take-off in one of our premium lounges or partner hotels.

    Browse our lounges

    Select your departure terminal below.

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    Plaza Premium
    Our stylish and welcoming Plaza Premium Lounge is the perfect place to unwind, refresh and indulge before take-off. 

    We serve a selection of hot and cold food with pre-packaged items and orders to suit the time of day. 

    Children are welcome, facilities are fully accessible to Blue Badge holders and there are hand sanitiser stations throughout.

    Maximum stay is three hours. In the unlikely event of a flight delay, further stay is at the discretion of lounge staff.

    Smoking is not permitted and, for security reasons, customers must remain with their baggage at all times.

     

    • Opening hours 05:00 - 21:00, daily
    • Spacious, peaceful atmosphere
    • Tailored food and drink service
    • Unlimited Wi-Fi and charging facilities
    • Private resting suites*
    • Shower facilities*
    • Prices from £40 per person
    Plaza Premium
    Our stylish and welcoming Plaza Premium Lounge is the perfect place to unwind, refresh and indulge before take-off. 

    We serve a selection of hot and cold food with pre-packaged items and orders to suit the time of day. 

    Children are welcome, facilities are fully accessible to Blue Badge holders and there are hand sanitiser stations throughout.

    Maximum stay is three hours. In the unlikely event of a flight delay, further stay is at the discretion of lounge staff.

    Smoking is not permitted and, for security reasons, customers must remain with their baggage at all times.

     

    1369323066

    HOTELS AT HEATHROW

    You’re welcome to stay the night

    A good night’s sleep is just a stone’s throw away with a generous choice of hotels at walking distance from Arrivals.

    640274128

    Make yourself comfortable

    Bradley Smith Hair Express Bar

    640274128