Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 


The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 


- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 


Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:


Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.


Passengers arriving from a country on the red list must book a managed quarantine hotel.


Passengers who are not fully vaccinated must continue to follow separate guidance.


As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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    Getting ready to check-in

    Whether you're travelling for leisure or business, we hope you're looking forward to your flight.  Please ensure you have check the entry requirements for the country you are travelling to as they will differ depending on your destination.

    Have these to hand to speed up your journey:

    1. Passport/ID card

    2. Flight booking confirmation

    3. Pre-departure COVID test result

    4. Any specific COVID travel documents


    Travelling to Europe after 1 January 2021

    On 1 January 2021, the UK left the European Union. Heathrow continues all connectivity to Europe. There may be some extra steps you have to take prior to travelling.


    Check-in times

    We advise to arrive three hours in advance for all flights (European and intercontinental).


    Check-in and bag drop

    Find your airline check-in and bag drop area on the overhead screens in Departures. You can also use our maps to see where our airline partners check-in desks are located.


    Terminal 2 has self-service check in machines for all economy flights and every airline. Assistance is on-hand should you need help printing your boarding pass.


    Easy self-service check-in

    Most airlines offer self-service check-in so you can choose your seat and print your boarding pass in no time.



    Move on faster when you have your passport at the ready when you check in.