Rail disruption - 4 & 8 October 2023

Due to planned industrial action and engineering works, there will be disruption to rail and London Underground services between Heathrow and Central London on Wednesday 4 and Sunday 8 October 2023.


Over this period, there will be disruption to Heathrow Express and Elizabeth line services


Please note, the London Underground (Tube) strikes that would have affected the Piccadilly line on Wednesday 4 and Friday 6 October 2023 have now been suspended, and the Piccadilly line will be running as normal throughout this period. 


Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

Find out more
ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.


The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.


The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.


The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.


Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Checking in at Heathrow

Keep your airport experience as smooth and hassle-free as possible by following this advice.

Before you travel 

Passport/ID card

Make sure your passport is valid for the dates of your trip. Please note: Some countries ask for at least six months remaining on your passport.

You can find out if your passport is valid for travel to certain countries by checking the Travel Advice section of the Foreign & Commonwealth Office (FCO) website. Just choose the country you’re visiting, before clicking on ‘Entry requirements’ and scrolling down to ‘Passport validity’.

Travel documents 

Depending on your destination, you may need a visa, COVID test, or proof of vaccination. Visit gov.uk to find a country's entry requirements. 

Baggage restrictions

Check your airline's baggage restrictions before you travel, including size/weight limits and which items you're not permitted to carry on board.

When to arrive

We recommend getting to the airport three hours before your flight if you're travelling internationally, or two hours if you're travelling domestically or to Europe. 

Checking in

Speed up check-in by having your passport/ID card, travel documents and flight confirmation details to hand.

Online check-in 

Most airlines let you check in online, choose your seat and print your boarding pass about 24 hours before your flight. Visit your airline website for more information. If you've printed your boarding pass and aren't checking in a bag, you can go straight to security when you get to the airport. 

Self-service check-in

Save time by using one of the self-service check-in machines at Heathrow. Choose your seat, print your boarding pass and then drop your bags off. If you need a hand, airline staff will be happy to help. 

Check-in desks 

Your airline's dedicated check-in and bag drop areas will be signposted on the overhead screens in Departures. You can also find them using our interactive maps. Once you've checked in and dropped off any bags, it's time to head to security. 



Your flight

Your gate will be announced about 45 minutes before departure.