Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • COVID-19 restrictions

    Due to Border Force carrying out increased checks for those arriving into the UK, passing through immigration may take longer than usual. Other than those requiring assistance, only those travelling should be in the airport, so please do not wait for arriving passengers in the terminals. For more information about the border, please contact the Home Office .
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    Find each other at Heathrow

    Every terminal has easy to spot meeting points, so you can always find your friends, family and fellow travellers.

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    Find your meeting point
     

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    MEETING PASSENGERS

    See when they land

    See live arrivals for all flights and know you’ll be there in time to meet passengers off the plane.

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    Parking at Heathrow

    Please note that waiting isn’t permitted in the terminal forecourt, so find a parking spot if you’re picking up passengers. 

     

    LIVE FLIGHT INFORMATION

    The Heathrow app keeps you up to date with live flight updates on the go.