Face covering requirements

As we continue to welcome passengers from around the world, wearing a face covering remains mandatory whilst in our terminals (including our bus stations and railway platforms) - except for those who are exempt. 

 

We also ask passengers to respect social distancing wherever possible.

Frequently asked questions

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    Meeting points

    COVID-19 restrictions

    Due to Border Force carrying out increased checks for those arriving into the UK, passing through immigration may take longer than usual. Other than those requiring assistance, only those travelling should be in the airport, so please do not wait for arriving passengers in the terminals. For more information about the border, please contact the Home Office .
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    Find each other at Heathrow

    Every terminal has easy to spot meeting points, so you can always find your friends, family and fellow travellers.

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    Find your meeting point
     

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    Terminal 2

    Just opposite the international arrivals exit.

    View Meeting Point
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    Terminal 3

    In the ground floor seating area at Arrivals. 

    View Meeting Point
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    Terminal 4

    Just beside WHSmith in Arrivals on the ground floor. 

    View Meeting Point
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    Terminal 5

    The north meeting point is opposite Travelex, and the south meeting point is near Costa Coffee. 

    View Meeting Point
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    MEETING PASSENGERS

    See when they land

    See live arrivals for all flights and know you’ll be there in time to meet passengers off the plane.

    Live arrivals
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    Parking at Heathrow

    Please note that waiting isn’t permitted in the terminal forecourt, so find a parking spot if you’re picking up passengers. 

     

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    SHORT STAY CAR PARK

    The Short Stay Car Park is just a hop and a skip from the terminal.

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    LONG STAY CAR PARK

    Park in the Long Stay Car Park for 30 minutes for free. 

    LIVE FLIGHT INFORMATION

    The Heathrow app keeps you up to date with live flight updates on the go.

    Download the app