Heathrow rail disruption: 1-9 October

Due to planned industrial action, public transport to and from Heathrow will be disrupted from 1 October - 9 October. Please plan your journey in advance and ensure you leave enough time to get to the airport as roads may be busier than normal.

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  • Contact lost property (operated by Bagport UK Ltd):

    Opening hours

    • Monday - Saturday (closed Sunday)
    • 09:00 -16:00


    • Within UK:+44 (0)844 824 3115 (calls to this number are charged at 7p per minute plus your phone provider's access charge).
    • International: +44 (0)20 3761 1800 
    • Lines open 09:00 - 15:00 (UK time).



    Low value items 
    Medium value
    High value £25.00

    How it works

    • Search our database first

      Everything that’s handed in goes on our database. Search at missingx.com to see if your property has been found. It can take between 24 and 48 hours for a found item to be registered. We retain everything for three months.

    • Claim property online

      If you find your property on the database, use the online contact form to start the matching process.

    • Tell us where to send it

      If the property is yours, we’ll give you a code. Go to mailmyproperty.com, type in your code, pay the service fee and tell us where to send it.

    • How much does it cost?

      You only pay a service fee if you want to reclaim your item. Charges range from nothing to £25 for each item. Add postage and packing if you want us to send your item to you.