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Search for your missing property at missingx.com, or find the lost property office in Terminal 3 and Terminal 5
On the mezzanine level of the Heathrow Express Station, underneath Terminal 3 Arrivals hall.
Due to COVID-19 our offices are now only open Monday - Friday between the hours of 09:00 until 15:00hrs.
Please note our T5 office is currently closed until further notice.
Sorry for any inconvenience caused.
Bagport UK Ltd.
Opening hours
09:00 - 15:00 daily
Phone:
Within UK:+44 (0)844 824 3115 (calls to this number are charged at 7p per minute plus your phone provider's access charge).
International:+44 (0)20 3761 1800
Lines open 09:30-16:30 (UK time).
Website:
missingx.com
Everything that’s handed in goes on our database. Search at missingx.com to see if your property has been found. It can take between 24 and 48 hours for a found item to be registered. We retain everything for three months.
If you find your property on the database, use the online contact form to start the matching process.
If the property is yours, we’ll give you a code. Go to mailmyproperty.com, type in your code, pay the service fee and tell us where to send it.
You only pay a service fee if you want to reclaim your item. Charges range from nothing to £20 for each item. Add postage and packing if you want us to send your item to you.
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