Face covering requirements

As we continue to welcome passengers from around the world, wearing a face covering remains mandatory whilst in our terminals (including our bus stations and railway platforms) - except for those who are exempt. 

 

We also ask passengers to respect social distancing wherever possible.

Frequently asked questions
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  • On 1 January 2021, the UK left the European Union. Passengers continue to be able to use Heathrow to travel from the UK to the EU. There has been some changes at customs and the process of declaring goods.

    The blue channel (previously used for arrivals from EEA countries) has closed. All passengers arriving from the EU are required to make a customs declaration by selecting the green channel (nothing to declare) or the red channel (goods to declare). 

    For more information on the customs changes, view Government advice.

    CONNECTING FLIGHTS

    If your baggage is checked through to your final destination, that’s where you clear customs. If you’re collecting your baggage and checking in to your next flight yourself, you need to pass through customs at Heathrow.

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    HMRC customs allowances

    Check the government website to find out how much you can bring to the UK and what to declare.

    TRAVEL ADVICE

    You’re responsible for the goods you carry through, so make sure what you take into the UK belongs to you.