Find Booking | Heathrow

Your bookings

Review, change or cancel an existing booking

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Resend booking reference

If you cannot find your booking reference, enter your email address and postcode. Your booking reference will be emailed to you.

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If we found a match for the details you provided, you will shortly receive an email with that includes your Booking Reference Number.

If you do not receive an email it is likely that we were unable to match your details with an existing booking and you should contact our Customer Service Team by clicking here

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View and manage booking

Review, make changes or cancel your booking up to 2 hours before your allocated arrival time.

Resend confirmation email

We will resend your confirmation email on request.

Add details

Update your personal details.

Cancel booking at no additional cost

If you cancel your booking, you will not be charged and will receive a full refund (subject to restrictions).

No additional charges to amend booking

If you need to amend your booking, any additional fees or refunds will be calculated based on the changes made, with no extra charge.

Extend your parking

If your plans change during your trip, you can extend your parking booking while you are away.

*Changes or cancellations must be made up to 2 hours prior to the allocated arrival time.

*No changes can be made to a SuperSaver or Leisure Special.

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