Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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  • Terminal Shopping Transfer


    How it works

    1. If you’re looking to shop at a brand not available in your departing terminal and you arrive at Heathrow at least 3 hours before your flight departs, we may be able to arrange a transfer to visit the shops available in other terminals.

    2. A member of our Shopping Services team will meet you after security in the departure lounge of the terminal you are flying from and escort you to the shops you wish to visit.

    3. This service is restricted to passengers making purchases of £250 or more. We are not able to transfer passengers to retailers that have stores in every terminal.


    Get in touch

    Contact our Shopping Services team about Terminal Shopping Transfer if you have any questions about the service.