Public transport disruption to and from Heathrow: 18 - 21 August

Due to industrial action between 18 - 21 August, there will be some disruption to rail and bus services to and from Heathrow.

 

When planning your journey, make sure you leave enough time to get to the airport as roads may be busier than normal. 

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Arrival times and other important information

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:
 

Consider your arrival times

Allow three hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport and you may not be able to check in your bags.

 

Remove liquids from hand luggage 

Remember, you can only take liquids on the plane that are in individual containers with a maximum capacity of 100ml. This includes creams, gels, pastes, aerosols and make-up. 

Remove each item from hand luggage and place them all in a single transparent, re-sealable plastic bag of not more than one litre capacity. Each bag must be able to close properly with all the items inside. These bags are available free-of-charge before security. Passengers are strictly limited to one bag of liquids per person.

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

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  • Terminal Shopping Transfer

    Want some goodies that aren't available in your departure terminal? We're here to help.


     

    How it works

    1. Make sure you arrive early

      If you’re looking for a brand that's not available in your departing terminal – and you arrive at Heathrow at least 3 hours before your flight departs – we may be able to arrange a transfer to visit shops available in other terminals.

    2. Contact Shopping Services

      A member of our Shopping Services team will then meet you after security in the departure lounge of the terminal you are flying from and escort you to the shops you wish to visit.

    3. Please note: There is a minimum spend

      This service is restricted to passengers making purchases of £250 or more. We are not able to transfer passengers to retailers that have stores in every terminal. Terms and Conditions apply


     

    Get in touch

    Contact our Shopping Services team if you have any questions about Terminal Shopping Transfer or any other shopping service at the airport.