No Road Access - Terminals 2 and 3

Flooding in the central terminal area has resulted in on-going road closures restricting access to Terminals 2 and 3. Passengers travelling to or from either of these terminals today must not travel by road.

 

Passengers are strongly advised to use Heathrow Express, Elizabeth Line and Piccadilly Line rail services where possible. Any passengers that must travel by car must use Park and Ride, head to Terminals 4 or 5 and take free rail services from there, or change at local rail stations. Please allow extra time for your journeys.

 

Our teams are working to resolve the situation as quickly as possible, we apologise for any disruption caused.

Transport and directions

Register for My Heathrow to enjoy the benefits of Heathrow Rewards

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Collect points

Whether you’re on your way, or enjoying time with us before you fly, remember to present your Heathrow Rewards card, and for every £1 you spend, you’ll receive 1 Heathrow Rewards point. For every £10 you exchange at bureaux de change you’ll receive 1 Heathrow Rewards point*.

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Enjoy rewards

500 points = £5 at Heathrow. Create shopping vouchers instantly with your points to spend at our participating shops, cafés, and restaurants.

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Rewarding parking

Whether it's a for a quick business trip or jetting off with friends and family, collect Heathrow Rewards points on pre-booked Official Heathrow Parking. Then, use your Heathrow Rewards points to save on your next booking. 500 Heathrow Rewards points = £10 off pre-booked Official Heathrow Parking.

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Ready for take off

Boost your balance when you convert Heathrow Rewards points into one of our partner airline programmes. Every 250 points can be converted to 250 Avios/Miles.

Earn and spend your Heathrow Rewards points using the Heathrow App


Download the Heathrow App to seamlessly manage your Heathrow Rewards account. From earning and spending points to keeping track of your favourite offers, everything you need is right at your fingertips.

With the app, you can:

  • Collect and redeem Heathrow Rewards points on shopping, dining and more.
  • Save exclusive offers directly to your in-app Rewards card.
  • Stay up-to-date with real-time information about your flight, from check-in to boarding.
     
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*1 Point per £1 spent in participating retailers, bars and restaurants, and pre-booked Official Heathrow Parking and 1 Point per £10 exchanged at bureaux de change. You will not be awarded Heathrow Rewards points at some locations and for certain products, please see our Terms & Conditions for a full list of exclusions. We reserve the right to change participating partners, outlets, or exclude products from time to time.