Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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    RECLAIMING BAGGAGE

    To the baggage belts

    After passport control, follow the signs to baggage reclaim in Arrivals.

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    INFORMATION SCREENS

    Find your flight

    Look for your flight number on the information screens to find the belt number your baggage will arrive at.

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    BAGGAGE TROLLEYS

    Find free baggage trolleys in the baggage reclaim hall

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    BAGGAGE ENQUIRIES

    Ask your airline

    Find airline desks in the reclaim area to ask about baggage handling, delivery or anything you may have left on board.

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    LOST PROPERTY

    Let’s help you find it

    Search for anything you’ve lost at any Heathrow terminal.

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