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Helping you on your way

Whether you’re departing or arriving, our team of multi-lingual porters are on hand to help with your luggage, whatever the quantity.

Porter service


Currently, this service is operating on-demand whereby your porter should be hailed on the Terminal forecourts.

Once hailed, they’ll transport your luggage to the check-in desk, assist with the formalities of bag wrapping or lifting onto the baggage belts and even give you a hand with carnet declarations at customs for a truly end-to-end service

  • Available in all terminals
  • £30 for 1-8 bags*
  • Operates from 06:00–21:00, seven days per week


(*Please be aware that the porter service is subject to availability and that prices vary for passengers requiring VAT reclaim on departure, please call to confirm. Please be aware of the airline baggage restrictions that apply to your ticket type; always ensure that you have checked with your airline before arrival at the airport.)


Need special assistance?

Please note: We have a bespoke service for impaired passengers or those with reduced mobility.

Additional info

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  • Any questions?
    Any questions?

    If there’s anything else you’d like to know, please get in touch. Call: +44 (0) 344 335 1000