Heathrow rail disruption: 13-18 December 2022

Due to industrial action, rail services to and from Heathrow will be disrupted between 13 and 18 December 2022.

Please plan your journey in advance and ensure you leave enough time to get to the airport as roads will likely be busier than normal.

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Travelling through Heathrow this Christmas

We’re looking forward to welcoming you and your loved ones to the airport this Christmas and working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:


Consider your arrival time
Allow three hours to check-in before a long-haul flight and two hours to check-in before a short-haul flight – and make sure all your travel documents are up-to-date. Please don't turn up significantly early for your flight as this can cause unnecessary congestion in the airport and you may not be able to check in your bags. You can monitor current security waiting times using the Heathrow app and on your flight detail page.


Remove liquids from hand luggage
You can’t take liquids with a capacity over 100ml through security. Liquids under 100ml should be removed from your hand luggage and placed in a single transparent, re-sealable plastic bag of not more than one litre capacity. Each bag must be able to close properly with all the items inside. These bags are available free-of-charge before security. Passengers are strictly limited to one bag of liquids per person.

(“Liquids” includes all drinks and syrups; creams, lotions, oils, perfumes; sprays, shaving foam, deodorants, gels and pastes; soups, jams, preserves, chutneys – and snow globes)


Travel tips
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    Helping you on your way

    Whether you’re departing or arriving, our team of multi-lingual porters are on hand to help with your luggage, whatever the quantity.

    Porter service


    Currently, this service is operating on-demand whereby your porter should be hailed on the Terminal forecourts.

    Once hailed, they’ll transport your luggage to the check-in desk, assist with the formalities of bag wrapping or lifting onto the baggage belts and even give you a hand with carnet declarations at customs for a truly end-to-end service

    • Available in all terminals
    • £30 for 1-8 bags*
    • Operates from 06:00–21:00, seven days per week


    (*Please be aware that the porter service is subject to availability and that prices vary for passengers requiring VAT reclaim on departure, please call to confirm. Please be aware of the airline baggage restrictions that apply to your ticket type; always ensure that you have checked with your airline before arrival at the airport.)


    Need special assistance?

    Please note: We have a bespoke service for impaired passengers or those with reduced mobility.

    Additional info

    • Collect your rewards
      Collect your rewards

      Collect your Heathrow Rewards every time you pre-book. And don't forget to add your card details.

      Reap your rewards
    • Any questions?
      Any questions?

      If there’s anything else you’d like to know, please get in touch. Call: +44 (0) 344 335 1000