Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

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    Helping you on your way

    Whether you’re departing or arriving, our team of multi-lingual porters are on hand to help with your luggage, whatever the quantity.

    Porter service

                

     
    Currently, this service is operating on-demand whereby your porter should be hailed on the Terminal forecourts.

    Once hailed, they’ll transport your luggage to the check-in desk, assist with the formalities of bag wrapping or lifting onto the baggage belts and even give you a hand with carnet declarations at customs for a truly end-to-end service

    • Available in Terminals 2, 3 and 5
    • £30 for 1-8 bags*
    • Operates from 06:00–21:00, seven days per week

     

    (*Please be aware that the porter service is subject to availability and that prices vary for passengers requiring VAT reclaim on departure, please call to confirm. Please be aware of the airline baggage restrictions that apply to your ticket type; always ensure that you have checked with your airline before arrival at the airport.)

     

    Need special assistance?

    Please note: We have a bespoke service for impaired passengers or those with reduced mobility.

    Request assistance here

    Additional info

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    • Any questions?

      If there’s anything else you’d like to know, please get in touch. Call: +44 (0) 344 335 1000