Rail disruption - 4 & 8 October 2023

Due to planned industrial action and engineering works, there will be disruption to rail and London Underground services between Heathrow and Central London on Wednesday 4 and Sunday 8 October 2023.

 

Over this period, there will be disruption to Heathrow Express and Elizabeth line services

 

Please note, the London Underground (Tube) strikes that would have affected the Piccadilly line on Wednesday 4 and Friday 6 October 2023 have now been suspended, and the Piccadilly line will be running as normal throughout this period. 

 

Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

Find out more
ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.

 

The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.

 

The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.

 

The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.

 

Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

Check your vehicle
Skip to Content
Saved Flights

Your Saved Flights

No Saved Flights

""

Contact us

You may find the answer to your question in our FAQs. If not, there are many ways to get in touch.

 

 

 

Ways you can get in touch with us:

Online contact

If you have a enquiry, complaint, compliment or any other feedback, please get in touch with us via our online form.

TWITTER

@HeathrowAirport

Amend an existing booking

Want to make a change to an existing car parking booking? You can easily amend or cancel your booking online up to 24 hours before your arrival time.

AIRLINE CONTACTS

For all enquiries related to check-in, lost baggage, flight delays and cancellations

Postal address

Heathrow, PO Box 887, 3 Manor Court, Exeter, EX1 9YT

CALL US

Heathrow contact centre: 0844 335 1801. Calls cost 7p per minute plus your telephone company’s network access charge. For textphone users, please call : 0844 571 7410