Arrival times and other important information

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:
 

Consider your arrival times

Allow three hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport and you may not be able to check in your bags.

 

Remove liquids from hand luggage 

Remember, you can only take liquids on the plane that are in individual containers with a maximum capacity of 100ml. This includes creams, gels, pastes, aerosols and make-up. 

Remove each item from hand luggage and place them all in a single transparent, re-sealable plastic bag of not more than one litre capacity. Each bag must be able to close properly with all the items inside. These bags are available free-of-charge before security. Passengers are strictly limited to one bag of liquids per person.

 

Airline and route moves

Some airlines have moved terminals this summer.  You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

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    Travelling from Europe after 1 January 2021

    On 1 January 2021, the UK left the European Union. Heathrow continues all connectivity to Europe. There may be some extra steps you have to take prior to travelling.

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    Have your passport ready

    Your first stop after landing is passport control. Simply follow the exit signs when you leave the plane.

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    Entry requirements

    Entry requirements may apply if you’re travelling from outside the EEA*. Your passport must be valid for your stay.

    Faster checks with e-gates

    Electronic passport gates speed up entry into the UK. Simply scan your passport and allow our system to match your face to the chip in your passport.

    Most adults can use the e-gates with an electronic passport from:


    1. UK

    2. EEA (European Economic Area)*

    3. Australia

    4. Canada

    5. Japan

    6. Singapore

    7. South Korea

    8. Switzerland

    9. USA

    Read all e-gate criteria on the gov.uk website.    

    48 HOUR VISAS

    If you’re passing through the UK border before onward travel you can apply for a 48 hour visa. This must be done prior to your arrival to the UK on the Government website, linked below. Your passport must allow entry into the UK and have a booking for onward travel.

    THE EUROPEAN UNION AND EUROPEAN ECONOMIC AREA

    EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Irish Republic, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

    Iceland, Liechtenstein, Switzerland and Norway are not members of the European Union (EU) but citizens of these countries have the same rights to enter, live in and work in the United Kingdom as EU citizens.