Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 


The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 


- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 


Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:


Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.


Passengers arriving from a country on the red list must book a managed quarantine hotel.


Passengers who are not fully vaccinated must continue to follow separate guidance.


As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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    Welcome to Britain

    We’re delighted to have you. If it’s your first time in Britain, be sure to explore our tips and tricks for savvy travellers. Have a wonderful stay.



    Travelling around the UK

    From Stonehenge to Edinburgh and Buckingham Palace to Soho, find the best ways to travel in the UK right here.



    We drive on the left side of the road in the UK. As a pedestrian, remember to look right before your cross. Many London streets have helpful markings on the road indicating the direction of approaching traffic.

    Making your way in the UK


    If you’d like to withdraw pound sterling, most banks offer free cash withdrawals. Exchange rates and overseas charges are set by your own bank, so check before you travel.


    In the UK, we stand on the right and walk on the left on escalators in Underground and rail stations. This way, everybody can travel at the speed they wish.