Face covering requirements

As we continue to welcome passengers from around the world, wearing a face covering remains mandatory whilst in our terminals (including our bus stations and railway platforms) - except for those who are exempt. 

 

We also ask passengers to respect social distancing wherever possible.

Frequently asked questions

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    Welcome to Britain

    We’re delighted to have you. If it’s your first time in Britain, be sure to explore our tips and tricks for savvy travellers. Have a wonderful stay.

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    TRAVEL

    Travelling around the UK

    From Stonehenge to Edinburgh and Buckingham Palace to Soho, find the best ways to travel in the UK right here.

    Travel tips
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    KEEP LEFT, LOOK RIGHT

    We drive on the left side of the road in the UK. As a pedestrian, remember to look right before your cross. Many London streets have helpful markings on the road indicating the direction of approaching traffic.

    Making your way in the UK

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    WEATHER

    Rain or shine

    British weather is typically indecisive: it can be sunny one minute and splashing down the next, so bring an umbrella.

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    PAYMENTS

    Tap to pay in the UK

    You can pay with a contactless debit or credit  card almost everywhere, including on London buses, trains and the Tube. 

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    SPEED AND DISTANCE

    Miles over metrics

    We measure distance and speed in miles and yards and speed limits are shown in miles per hour (mph). 

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    POWER OUTPUTS

    Get the power

    The UK has unique plugs and sockets, so make sure you have a converter. They’re available at many Heathrow retailers.

    CASH WITHDRAWALS

    If you’d like to withdraw pound sterling, most banks offer free cash withdrawals. Exchange rates and overseas charges are set by your own bank, so check before you travel.

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    FOOD

    Savour any flavour

    Find anything from exquisite cuisine and tongue-tingling street food to traditional British delights in a cosy pub.

    STAND ON THE RIGHT

    In the UK, we stand on the right and walk on the left on escalators in Underground and rail stations. This way, everybody can travel at the speed they wish.

    Need more? See our in-depth destination guides