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Our team of Meet & Assist agents are available to help you, guiding you through the airport, providing travel tips, and helping you complete procedures at security, immigration, and baggage drop-off and collection.
We are currently updating our Meet & Assist service. This means we can only accept bookings up to and including 30 September 2022, subject to availability. Please continue to check here for updates.
Please note
Available to all passengers, on any airline, in any ticket class. Our agents speak a range of languages & we may be able to provide you with an agent who can assist in your language. Bookings must be made no later than 48 hours before travel.
Your Heathrow Meet & Assist agent will:
Please note: The Meet & Assist product does not include the movement of passenger luggage. Information about our Heathrow Porter service can be found here.
Your Heathrow Meet and Assist agent will:
Please note: The Meet and Assist product does not include the movement of passenger luggage. Information about our Heathrow Porter service can be found here.
Your Heathrow Meet & Assist agent will:
If you have some time to enjoy the services in the airport your guide will help you to make the most of your time, whether this be dining, shopping or relaxing in one of the independent/airline lounges (if eligible).
Please note: The Meet & Assist product does not include the movement of passenger luggage. Information about our Heathrow Porter service can be found here.
Dedicated agents are available for larger groups, ensuring an easy and comfortable journey through our airport; please call or email us to discuss your requirements.
Prices start from £125.
You can also gain Heathrow Rewards on every booking, simply enter your card details on the booking form online, or let the agent know your card details when you call.
Telephone: +44 344 335 1000
Heathrow Porters are at your service to manage your luggage within the airport.