Rail disruption - 30 September & 1, 4, 6 October 2023

Due to planned engineering works and industrial action, there will be disruption to rail and London Underground services between Heathrow and Central London between Saturday 30 September and Friday 6 October 2023.

 

Over this period, there will be disruption to Heathrow Express and Piccadilly line services. The Elizabeth line will be operating as normal, and inter-terminal transfer services between all terminals will also be completed by these services.

 

Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

Find out more
ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.

 

The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.

 

The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.

 

The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.

 

Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

Check your vehicle
Skip to Content
Saved Flights

Your Saved Flights

No Saved Flights

""

Assistance and accessibility

Helping you on your way

""

ASKING FOR ASSISTANCE

A helping hand

Let your airline, tour operator or travel agent know 48 hours in advance if you would like assistance.

""

Help at every stage

Getting help at Heathrow

Whatever your disability, we can help at every step of your journey. Watch the video to find out how we can support you or someone you care for.

Watch it your way

  • Add subtitles
    Add subtitles

    See video
  • Add subtitles and ISL
    Add subtitles and ISL

    (International sign language)

    See video
  • Add sign language
    Add sign language

    See video

Give us your feedback

If you have recently used the Passenger Assistance service at Heathrow airport we would love to hear what you thought of it.