Piccadilly line engineering works - May 27 - 29

Due to planned engineering works, there will be no service all day between Heathrow and Acton Town on Saturday 27, Sunday 28 and Monday 29 May. 

 

A replacement bus service will be in operation between Heathrow and Acton town, while Heathrow Express services from Paddington, and Elizabeth line trains from East and Central London will be running as normal.

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Assistance and accessibility

Helping you on your way

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ASKING FOR ASSISTANCE

A helping hand

Let your airline, tour operator or travel agent know 48 hours in advance if you would like assistance.

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Help at every stage

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Support in the terminal

Whatever your impairment, we're here to assist you. 

Get help in the terminal
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Let your airline know

If you need special travel arrangements such as taking your dog or mobility equipment, get in touch with your airline.

Plan ahead
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Getting to the airport

There's lots of information about getting to and from the airport as well as parking if you need extra help.

Go to accessible travel
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Hidden disabilities

Anyone with autism or dementia can let us know to take special care of them by wearing our sunflower lanyard.

Get your lanyard
Getting help at Heathrow

Whatever your disability, we can help at every step of your journey. Watch the video to find out how we can support you or someone you care for.

Watch it your way

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    Add subtitles and ISL

    (International sign language)

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    Add sign language

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