Travelling to Heathrow over Christmas & New Year

Special timetables and Sunday services will be in operation across most public transport over the Christmas and New Year period.

 

We recommend planning your journey and allowing for extra time where necessary.

 

Heathrow Express service information       Transport for London service information      Alternative travel options

Assistance colleague

Assistance

Whatever your disability or impairment, find out how to get the support you need to have the best experience possible at Heathrow.

Get a personalised travel guide

Complete our online questionnaire about your accessibility needs and receive a tailored travel guide covering every step of your journey through Heathrow. Your guide will cover everything you need to travel with confidence, personalised to you. 
Tell us about your needs
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BEFORE LEAVING HOME

Request assistance with your airline

Help us to help you by letting your airline, tour operator or travel agent know 48 hours in advance if you would like assistance.

How to request assistance
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Assistance guides - how we help you at the airport

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Transport options

Getting to the airport

Information about accessible transport and parking at Heathrow.

Go to accessible travel
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Facilities and services

Support at Heathrow

Find out about what support and facilities are available at Heathrow.

Get help at the airport
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Sunflower lanyards

Non-visible disabilities

By wearing or carrying a sunflower lanyard, our colleagues will recognise you need additional support.

Get your sunflower lanyard
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Travelling with animals

Assistance dogs

Everything you need to know about travelling with your assistance dog

See our assistance dogs page
Video content - Assistance at Heathrow

Watch it your way

Quick links and helpful tools

Further information

Chat Robot Chat with an expert