Rail disruption - 30 September & 1, 4, 6 October 2023

Due to planned engineering works and industrial action, there will be disruption to rail and London Underground services between Heathrow and Central London between Saturday 30 September and Friday 6 October 2023.

 

Over this period, there will be disruption to Heathrow Express and Piccadilly line services. The Elizabeth line will be operating as normal, and inter-terminal transfer services between all terminals will also be completed by these services.

 

Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.

 

The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.

 

The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.

 

The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.

 

Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

Check your vehicle

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Assistance and accessibility

Helping you on your way

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ASKING FOR ASSISTANCE

A helping hand

Let your airline, tour operator or travel agent know 48 hours in advance if you would like assistance.

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Help at every stage

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Support in the terminal

Whatever your impairment, we're here to assist you. 

Get help in the terminal
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Let your airline know

If you need special travel arrangements such as taking your dog or mobility equipment, get in touch with your airline.

Plan ahead
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Getting to the airport

There's lots of information about getting to and from the airport as well as parking if you need extra help.

Go to accessible travel
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Hidden disabilities

Anyone with autism or dementia can let us know to take special care of them by wearing our sunflower lanyard.

Get your lanyard
Getting help at Heathrow

Whatever your disability, we can help at every step of your journey. Watch the video to find out how we can support you or someone you care for.

Watch it your way

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    Add subtitles and ISL

    (International sign language)

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    Add sign language

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