Heathrow offers Fast Track products for both departing (Security) and arriving (Passport Control) passengers to enhance your airport experience.
Choose a one-hour arrival window. We recommend booking a slot at least one hour before your flight.
After check-in, follow the signs to the Fast Track entrance in your departure terminal.
Show your booking confirmation email and boarding pass to the host at the entrance.
Choose a one-hour arrival window. We recommend booking early, as places are limited.
After landing, make your way to passport control and follow the signs for Fast Track.
Show your booking confirmation to the Fast Track host before entering the Fast Track lane.
You may already have Fast Track included with your journey.
This can include:
Eligibility varies by airline, so check before you book.
Yes. Fast Track Departures is available to all departing passengers, whatever airline or cabin class you're travelling in.
Some passengers may already have Fast Track included with their ticket or airline benefits. Check with your airline or visit our Fast Track included page before booking.
Please note that Fast Track Security is only available for departing passengers.
Fast Track Departures is available daily from 06:00 to 21:00, subject to operational requirements.
One-hour booking windows are available throughout the day, with the first slot from 06:00 to 07:00 and the last from 20:00 to 21:00.
Fast Track Arrivals Passport Control gives you access to a dedicated lane at passport control, helping you reach the border more quickly after landing at Heathrow. It's especially useful if you aren't eligible to use the UK's eGates.
Before you travel, you can book a one-hour arrival window, subject to availability. Bookings are available up to one hour before your scheduled arrival time and are offered on a first come, first served basis.
When you arrive, follow the signs to Fast Track Arrivals Passport Control. A Heathrow host will check your booking before directing you to the dedicated lane.
Before you travel, book a one-hour arrival window, subject to availability.
When you arrive at Heathrow, follow the signs to the Fast Track Arrivals entrance at passport control. A Fast Track host will check your booking confirmation before you enter the dedicated lane.
This product does not in any way excuse you from the requirements to comply with all legislation and requirements for passport control to enter the United Kingdom of Great Britain.
You can book online through Heathrow.com up to six months before you travel and until one hour before your scheduled arrival.
Bookings can't be made or paid for at the airport.
Fast Track Arrivals is available to passengers arriving at all Heathrow terminals, whatever airline, passport type or cabin class you're travelling with.
Some airlines include Fast Track Arrivals as part of their ticket or membership benefits. Please check with your airline before booking.
If you book Fast Track Arrivals and later find you're already eligible through your airline, refunds are only available if requested before 20:00 on the day before your booking date.
Bookings are available in one-hour windows between 06:00 and 21:00, subject to operational requirements.
The first booking window is 06:00 to 07:00, and the last is 20:00 to 21:00.
Once your booking is confirmed, we'll send a confirmation email from bookings-noreply@heathrow.com.
Please check your junk or spam folder if you can't find it.
You'll need to show your booking confirmation, including your booking reference, to the Fast Track host during your booked time.
If you haven't received your confirmation email, please contact our customer service team.
You can book up to six passengers, including adults and children, in one booking, subject to availability.
You'll receive one confirmation email for the whole booking.
Everyone included in the booking should arrive at the Fast Track Arrivals entrance together. If some passengers arrive separately, they won't be able to use the booking.
Fast Track Arrivals costs:
Infants and children also need a booking.
Peak times are:
| Terminal | Peak times |
|---|---|
| Terminal 2 |
06:00 to 09:00 and 18:00 to 21:00 |
| Terminal 3 |
06:00 to 10:00 and 14:00 to 21:00 |
| Terminal 3 |
06:00 to 09:00 and 12:00 to 21:00 |
| Terminal 5 |
06:00 to 09:00 |
Yes. You can amend or cancel your booking until 20:00 on the day before your booking date through Manage my booking or by contacting our customer service team.
Changes are subject to availability. If you change from an off-peak booking to a peak booking, you'll need to pay the difference.
If we can't accommodate your requested change, you'll receive a full refund if you cancel before the deadline.
If your flight is cancelled, you can amend your booking once you've received your new flight details, subject to availability. You'll find instructions in your booking confirmation email.
If you decide not to amend your booking and it hasn't been used, you can request a refund within 30 days of your cancelled flight by providing valid proof of cancellation.
If your flight is delayed or cancelled, you can amend your booking until 20:00 on the day before your booking date, subject to availability.
If you decide not to amend your booking and your Fast Track Arrivals booking hasn't been used, you can request a refund within 30 days of your cancelled flight by providing valid proof.
If your flight is delayed on the day you travel, we'll do our best to honour your booking. If this isn't possible, you can request a refund within 30 days by providing valid proof of the delay.
Follow the signs to the Fast Track Arrivals Passport Control entrance.
Show your booking confirmation email, including your booking reference, to the Fast Track host. Once your booking has been confirmed, you'll be able to enter the dedicated Fast Track lane before proceeding to UK Border Force.
You won't be able to access Fast Track Arrivals without a valid booking confirmation.
For information on preparing for passport control, please visit GOV.UK.
Choose a booking window that matches your flight's scheduled arrival time and allows enough time to leave the aircraft and walk to passport control.
If you arrive outside your booked time, we'll do our best to accommodate you. However, access can't be guaranteed. Refunds won't be available if you're unable to use Fast Track outside your booked window.
*Peak hours
Please note that pricing may vary based on the time of day and terminal location. Peak pricing is implemented during high-demand periods and may differ across terminals to reflect local demand and operational factors
Terminal 2 Peak hours: 06:00-07:00, 07:00-08:00, 08:00-09:00, 18:00-19:00, 19:00-20:00, 20:00-21:00
Terminal 3 Peak hours: 06:00-07:00, 07:00-08:00, 08:00-09:00, 14:00-15:00, 15:00-16:00, 16:00-17:00, 17:00-18:00 18:00-19:00, 19:00-20:00, 20:00-21:00
Terminal 4 Peak hours: 06:00-07:00, 07:00-08:00, 08:00-09:00, 12:00-13:00, 13:00-14:00, 14:00-15:00, 15:00-16:00, 16:00-17:00, 17:00-18:00 18:00-19:00, 19:00-20:00, 20:00-21:00
Terminal 5 Peak hours: 06:00-07:00, 07:00-08:00, 08:00-09:00
Important information: All passengers flying out of Heathrow Airport are subject to the same security procedures and regulations. Heathrow recommends that passengers ensure that they have allowed enough time for the usual security and x-ray screening. As a premium experience, customers who have purchased access to Fast Track Security will be given a priority service to ensure that waiting is kept to a minimum. However, we cannot guarantee a maximum or minimum queue length or time. Access to Heathrow’s Fast Track Security is granted through a pre-booked time slot. Whilst Heathrow will endeavour to ensure that all passengers are able to access Fast Track, access may be denied for latecomers. Please remember that it is the passenger's responsibility to ensure they arrive at the departure gate at the published boarding time as stated by the airline. Heathrow Airport is not responsible for any passengers who miss their flight because they did not allow enough time to go through the check-in and security process. Please note all passengers including infants and babies require both an airline ticket and a Fast Track ticket if they want to pass through Fast Track security.
