Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

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  • If you are unable to log into your Heathrow Rewards account, please take the following steps.
    • Check your email address is the one you registered for use for your membership.
    • Use your 16-digit Heathrow Rewards number (You can find this on the front of your physical/digital card, or on a previous email).

    Please note your password should be:

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    If you are still having issues getting into your account, please use the reset password option and you will be sent an email to access your account. Please check both your inbox and your junk mail for this email.

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