Face covering requirements

As we continue to welcome passengers from around the world, wearing a face covering remains mandatory whilst in our terminals (including our bus stations and railway platforms) - except for those who are exempt. 

 

We also ask passengers to respect social distancing wherever possible.

Frequently asked questions

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    Collect Heathrow Rewards points

    How do you collect Heathrow Rewards points?

    Collect Heathrow Rewards points on virtually every transaction you make at Heathrow. 

    Whether you’re on your way or are enjoying time with us before you fly, present your Heathrow Rewards card and for every £10 you spend you’ll receive 10 Heathrow Rewards points*.

    £10 = 10 Heathrow Rewards points*

    *Premium Rewards members receive 20 Heathrow Rewards points for each £10 they spend.

    Join Heathrow Rewards
    Getting to and from the airport

    Travel to and from Heathrow

    Collect Heathrow Rewards points on your journey. Whether you travel on Heathrow Express or use Official Heathrow Parking, pre-book for the best rates and collect Heathrow Rewards points.

    Collecting points in the terminals

    Before you fly

    Whether you’re buying a gift or having a bite to eat, use your Heathrow Rewards card to earn 10 Heathrow Rewards points for every £10 you spend. Plus, look out for our regular extra points promotions.

    Collecting points in the terminals

    All the ways to collect Heathrow Rewards points

    • Shopping

      Whether you choose to Reserve & Collect, Collect on Return, enlist the help of a complimentary Personal Shopper or are treating yourself before you fly, collect Heathrow Rewards points every time you shop at Heathrow.

    • Food & drink

      From sharing a sumptuous meal with family to grabbing a nutritious snack on the move, our restaurants, bars and cafés all offer Heathrow Rewards points on all of your purchases.

    • Heathrow parking

      Short Stay, Long Stay, Business, Meet & Greet, Pod parking, or Valet Parking. It doesn’t matter how you park at Heathrow, you’ll collect Heathrow Rewards points every time.

    • Heathrow Express

      Collect Heathrow Rewards points on your Heathrow Express journey when you book online or book via the Heathrow Express app.

    • Premium services

      There are a range of premium services on offer at Heathrow. Whether you need us to handle your luggage from Point A to Point B, arrange to sail through security, or enjoy VIP treatment, we cover it all and you'll collect Heathrow Rewards points too.

    • Lounges

      Enjoy a shower, a quick snooze or catch up with work while you wait. You'll collect Heathrow Rewards points while you relax in one of our lounges.

    • Hotel Partners

      Collect between 500 & 10,000 Heathrow Rewards points while you sleep, when you book a hotel stay with our partner Rocket Miles.

    • Currency exchange

      Exchange money at Heathrow or order foreign currency to pick up when you fly and you’ll collect Heathrow Rewards points for the conversion.

    • Special offers

      We often run special promotions and competitions. Look out for opportunities to collect extra Heathrow Rewards points on our website, or sign up to our newsletters for all the latest updates.

    Picture of Heathrow Rewards card

    Join Heathrow Rewards today

    You’re just moments away from a world of rewards. Sign up today or register an existing card and your balance will take off with 100 points.

    Join Rewards