Rail disruption - 4 & 8 October 2023

Due to planned industrial action and engineering works, there will be disruption to rail and London Underground services between Heathrow and Central London on Wednesday 4 and Sunday 8 October 2023.

 

Over this period, there will be disruption to Heathrow Express and Elizabeth line services

 

Please note, the London Underground (Tube) strikes that would have affected the Piccadilly line on Wednesday 4 and Friday 6 October 2023 have now been suspended, and the Piccadilly line will be running as normal throughout this period. 

 

Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.

 

The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.

 

The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.

 

The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.

 

Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

Check your vehicle

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Collect Heathrow Rewards points

How do you collect Heathrow Rewards points?

Collect Heathrow Rewards points on virtually every transaction you make at Heathrow. 

Whether you’re on your way or are enjoying time with us before you fly, present your Heathrow Rewards card and for every £10 you spend you’ll receive 10 Heathrow Rewards points and for every £10 you spend at Bureaux de change you’ll receive 1 Heathrow Rewards point*.

£10 = 10 Heathrow Rewards points*

* 1 Point per £1 spent in participating retailers, bars and restaurants and pre-booked Official Heathrow Parking facilities and 1 Point per £10 exchanged at Bureaux de change. You will not be awarded Points for certain products, please see our Terms of service for a full list of exclusions. We reserve the right to change outlets or exclude products from time to time. Participating outlets may also change from time to time.

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Getting to and from the airport

Travel to and from Heathrow

Collect Heathrow Rewards points on your journey. Whether you travel on Heathrow Express or use pre-booked Official Heathrow Parking.

Collecting points in the terminals

Before you fly

Whether you’re buying a gift or having a bite to eat, use your Heathrow Rewards card to earn 10 Heathrow Rewards points for every £10 you spend. Plus, look out for our regular extra points promotions.

Collecting points in the terminals

All the ways to collect Heathrow Rewards points

  • Shopping
    Shopping

    Whether you choose to Reserve & Collect, Collect on Return, enlist the help of a complimentary Personal Shopper or are treating yourself before you fly, collect Heathrow Rewards points when you shop at Heathrow.

  • Food & drink
    Food & drink

    From sharing a sumptuous meal with family to grabbing a nutritious snack on the move, our restaurants, bars and cafés all offer Heathrow Rewards points on your purchases.

  • Heathrow parking
    Heathrow parking

    Short Stay, Long Stay, Business, Meet & Greet, Pod parking, or Valet Parking. It doesn’t matter how you park at Heathrow, collect Heathrow Rewards points when you pre-book online.

  • Heathrow Express
    Heathrow Express

    Collect Heathrow Rewards points on your Heathrow Express journey when you book online or book via the Heathrow Express app.

  • Lounges
    Lounges

    Enjoy a shower, a quick snooze or catch up with work while you wait. You'll collect Heathrow Rewards points while you relax in one of our lounges.

  • Hotel Partners
    Hotel Partners

    Collect between 500 & 10,000 Heathrow Rewards points while you sleep, when you book a hotel stay with our partner Rocket Miles.

  • Currency exchange
    Currency exchange

    Exchange money at Heathrow or order foreign currency to pick up when you fly and you’ll collect 1 Heathrow Rewards points for every £10 converted.

  • Special offers
    Special offers

    We often run special promotions and competitions. Look out for opportunities to collect extra Heathrow Rewards points on our website, or sign up to our newsletters for all the latest updates.

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You’re just moments away from a world of rewards. Sign up today or register an existing card and your balance will take off with 100 points.

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