Heathrow rail disruption: 13-18 December 2022

Due to industrial action, rail services to and from Heathrow will be disrupted between 13 and 18 December 2022.

Please plan your journey in advance and ensure you leave enough time to get to the airport as roads will likely be busier than normal.

Latest updates
Travelling through Heathrow this Christmas

We’re looking forward to welcoming you and your loved ones to the airport this Christmas and working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:

 

Consider your arrival time
Allow three hours to check-in before a long-haul flight and two hours to check-in before a short-haul flight – and make sure all your travel documents are up-to-date. Please don't turn up significantly early for your flight as this can cause unnecessary congestion in the airport and you may not be able to check in your bags. You can monitor current security waiting times using the Heathrow app and on your flight detail page.

 

Remove liquids from hand luggage
You can’t take liquids with a capacity over 100ml through security. Liquids under 100ml should be removed from your hand luggage and placed in a single transparent, re-sealable plastic bag of not more than one litre capacity. Each bag must be able to close properly with all the items inside. These bags are available free-of-charge before security. Passengers are strictly limited to one bag of liquids per person.

(“Liquids” includes all drinks and syrups; creams, lotions, oils, perfumes; sprays, shaving foam, deodorants, gels and pastes; soups, jams, preserves, chutneys – and snow globes)

 

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  • How do you collect Heathrow Rewards points?

    Collect Heathrow Rewards points on virtually every transaction you make at Heathrow. 

    Whether you’re on your way or are enjoying time with us before you fly, present your Heathrow Rewards card and for every £10 you spend you’ll receive 10 Heathrow Rewards points and for every £10 you spend at Bureaux de change you’ll receive 1 Heathrow Rewards point*.

    £10 = 10 Heathrow Rewards points*

    * 1 Point per £1 spent in participating retailers, bars and restaurants, car rental, travel agencies and Official Heathrow Parking facilities and 1 Point per £10 exchanged at Bureaux de change. You will not be awarded Points for certain products, please see our Terms of service for a full list of exclusions. We reserve the right to change outlets or exclude products from time to time. Participating outlets may also change from time to time.

    Getting to and from the airport

    Travel to and from Heathrow

    Collect Heathrow Rewards points on your journey. Whether you travel on Heathrow Express or use Official Heathrow Parking, pre-book online for the best rates.

    Collecting points in the terminals

    Before you fly

    Whether you’re buying a gift or having a bite to eat, use your Heathrow Rewards card to earn 10 Heathrow Rewards points for every £10 you spend. Plus, look out for our regular extra points promotions.

    Collecting points in the terminals

    All the ways to collect Heathrow Rewards points

    • Shopping
      Shopping

      Whether you choose to Reserve & Collect, Collect on Return, enlist the help of a complimentary Personal Shopper or are treating yourself before you fly, collect Heathrow Rewards points when you shop at Heathrow.

    • Food & drink
      Food & drink

      From sharing a sumptuous meal with family to grabbing a nutritious snack on the move, our restaurants, bars and cafés all offer Heathrow Rewards points on your purchases.

    • Heathrow parking
      Heathrow parking

      Short Stay, Long Stay, Business, Meet & Greet, Pod parking, or Valet Parking. It doesn’t matter how you park at Heathrow, pre-book online for the best rates and collect Heathrow Rewards points.

    • Heathrow Express
      Heathrow Express

      Collect Heathrow Rewards points on your Heathrow Express journey when you book online or book via the Heathrow Express app.

    • Lounges
      Lounges

      Enjoy a shower, a quick snooze or catch up with work while you wait. You'll collect Heathrow Rewards points while you relax in one of our lounges.

    • Hotel Partners
      Hotel Partners

      Collect between 500 & 10,000 Heathrow Rewards points while you sleep, when you book a hotel stay with our partner Rocket Miles.

    • Currency exchange
      Currency exchange

      Exchange money at Heathrow or order foreign currency to pick up when you fly and you’ll collect 1 Heathrow Rewards points for every £10 converted.

    • Special offers
      Special offers

      We often run special promotions and competitions. Look out for opportunities to collect extra Heathrow Rewards points on our website, or sign up to our newsletters for all the latest updates.

    Picture of  Heathrow Rewards card

    Join Heathrow Rewards today

    You’re just moments away from a world of rewards. Sign up today or register an existing card and your balance will take off with 100 points.