Airspace closures in the Middle East

Due to the ongoing situation in the Middle East and resulting airspace closures in the region, a small number of flights at Heathrow have been cancelled or delayed.

Passengers are advised to check with their airlines for the latest information on their flight. 

You can find out more information regarding parking bookings on our passenger updates page. 

Latest information

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PRM Service Quality Performance

Read our PRM Service Quality reports from the past few years.

PRM* Service Quality reports

  • Summer 2025
    Summer 2025

    PRM Service Quality report (93KB PDF)

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  • Winter 2024
    Winter 2024

    PRM Service Quality report (93KB PDF)

    Download PDF
  • Summer 2024
    Summer 2024

    PRM Service Quality report (50.8KB PDF)

    Download PDF
  • Winter 2023
    Winter 2023

    PRM Service Quality report (171KB PDF)

    Download PDF
  • Summer 2023
    Summer 2023

    PRM Service Quality report (87KB PDF)

    Download PDF
  • Winter 2022
    Winter 2022

    PRM Service Quality report (95KB PDF)

    Download PDF
  • Summer 2022
    Summer 2022

    PRM Service Quality report (141KB PDF)

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  • Winter 2021
    Winter 2021

    PRM Service Quality report (310KB PDF)

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  • Summer 2021
    Summer 2021

    PRM Service Quality report (137KB PDF)

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  • Winter 2020
    Winter 2020

    PRM Service Quality Report (133KB PDF)

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  • Summer 2020
    Summer 2020

    PRM Service Quality Report (227KB PDF)

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  • Winter 2019
    Winter 2019

    PRM Service Quality Report (202KB PDF)

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  • Summer 2019
    Summer 2019

    PRM Service Quality report (163KB PDF)

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  • Winter 2018
    Winter 2018

    PRM Service Quality report (477KB PDF)

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  • Summer 2018
    Summer 2018

    PRM Service Quality report (334KB PDF)

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  • Winter 2017
    Winter 2017

    PRM Service Quality report (607KB PDF)

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  • Summer 2017
    Summer 2017

    PRM Service Quality report (321 MB PDF)

    Download PDF
  • Winter 2016
    Winter 2016

    PRM Service Quality report (172KB PDF)

    Download PDF
  • Summer 2016
    Summer 2016

    PRM Service Quality report (200KB PDF)

    Download PDF
  • Winter 2015
    Winter 2015

    PRM Service Quality report (174KB PDF)

    Download PDF

*Passengers with restricted mobility