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PRM Service Quality Performance

Read our PRM Service Quality reports from the past few years.

PRM* Service Quality reports

  • Summer 2024
    Summer 2024

    PRM Service Quality report (50.8KB PDF)

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  • Winter 2023
    Winter 2023

    PRM Service Quality report (171KB PDF)

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  • Summer 2023
    Summer 2023

    PRM Service Quality report (87KB PDF)

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  • Winter 2022
    Winter 2022

    PRM Service Quality report (95KB PDF)

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  • Summer 2022
    Summer 2022

    PRM Service Quality report (141KB PDF)

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  • Winter 2021
    Winter 2021

    PRM Service Quality report (310KB PDF)

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  • Summer 2021
    Summer 2021

    PRM Service Quality report (137KB PDF)

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  • Winter 2020
    Winter 2020

    PRM Service Quality Report (133KB PDF)

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  • Summer 2020
    Summer 2020

    PRM Service Quality Report (227KB PDF)

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  • Winter 2019
    Winter 2019

    PRM Service Quality Report (202KB PDF)

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  • Summer 2019
    Summer 2019

    PRM Service Quality report (163KB PDF)

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  • Winter 2018
    Winter 2018

    PRM Service Quality report (477KB PDF)

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  • Summer 2018
    Summer 2018

    PRM Service Quality report (334KB PDF)

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  • Winter 2017
    Winter 2017

    PRM Service Quality report (607KB PDF)

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  • Summer 2017
    Summer 2017

    PRM Service Quality report (321 MB PDF)

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  • Winter 2016
    Winter 2016

    PRM Service Quality report (172KB PDF)

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  • Summer 2016
    Summer 2016

    PRM Service Quality report (200KB PDF)

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  • Winter 2015
    Winter 2015

    PRM Service Quality report (174KB PDF)

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*Passengers with restricted mobility