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  • FAQs

    Check our frequently asked questions first as your question may be already answered.

    By telephone

    0808 5 844 844 (UK). if you're calling from within the UK calls are free from landlines. +44 (0)203 666 5550 if you are calling from outside the UK standard network provider's charges apply.

    *Lines open every day including public holidays, 09:00 - 17:30 UK time

    by post

    Heathrow, PO Box 887, 3 Manor Court, Exeter, EX1 9YT

    Email us

    You can email us at customerservice@