Session is about to expire
Your session will timeout due to inactivity, please choose to continue your session if you’d would like to continue.
This privacy notice tells you what to expect when Heathrow Airport Ltd (Heathrow) collects personal information about you when you provide feedback to the Heathrow Noise Action Plan Consultation 2023.
Heathrow is committed to protecting your personal information when you participate in this consultation.
Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data, including the UK General Data Protection Regulation (UK GDPR).
When you submit feedback to Heathrow Airport to the Noise Action Plan Consultation 2023, we will collect the following information about you:
Heathrow collects information about how you use the online feedback collection service via our website.
Heathrow will use your personal data for several purposes including the following:
The lawful justification for collecting and using your personal data is that it is necessary to fulfil our obligations to deliver a public consultation exercise on our proposed Noise Action Plan and Heathrow Airport has a legitimate interest to collect this information.
Failure to provide mandatory data fields denoted by a ‘*’ will mean that we you will not be able to send us your feedback using the online feedback collection service. In that case, please contact the team on quieter@heathrow.com and we will email you (or post if you prefer) a hard copy of the Feedback Form that you can post to us or email.
Your information will be stored and managed by the following recipients in order to deliver the Heathrow Noise Action Plan 2024-2028 Consultation:
We will keep the information for the time required to fulfil the purposes of the project, which will be until the Heathrow Noise
Action Plan gets the necessary approvals.
Your information will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.
We will not transfer or disclose your personal information, other than as identified in this Privacy Notice, to our trusted third party suppliers, to the police, tribunals, courts, regulators, or other authorities to assist them with their investigations or requests or for us to report security incidents or suspected or actual unlawful acts and/or as may be otherwise required by law.
Under UK GDPR, you have the right to:
To exercise your rights please contact the Heathrow Data Protection Officer using the following contact details:
A new era has begun for the UK and EU now that the Brexit transition period is over. From time to time, we may process personal data from EU residents. Whenever applicable, we have appointed an EU Representative to ensure that we continuously process your personal data in compliance with applicable laws and without undermining your statutory rights.
You can contact our EU Representative by email at:
HeathrowEURepresentative@eversheds-sutherland.com and write EU Representative as subject matter.
You may also contact our EU Representative by post at:
Eversheds Sutherland Netherlands B.V.
Attn. EU Representative Heathrow Airport
Fascinatio Boulevard 212
Floor 2A
3065 WB Rotterdam