Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • Overview

    The beautiful island of Montserrat has a distinctly explosive history that has drawn intrepid travellers to its awe-inspiring shores. It seems quite clear the earth is trying to rid itself of this small Caribbean island, as its recent history is a list of major natural disasters.

    A hurricane swept over the island in 1989, damaging 90 percent of the buildings. Following a hurricane in 1989, Montserrat's volcano, the Soufriere Hills, erupted in 1995 after staying dormant for hundreds of years.

    It erupted again two years later, covering the capital city, Plymouth, in ash and mud, while limiting the 39 square mile (101km) island to a much smaller, inhabitable safe zone in the north of Monserrat. Most of the 12,000 inhabitants got the message and emigrated.

    For those that stayed, tourism on the island is slowly growing and curious visitors are now eager to take tours of the active volcano where an ominous dome over the volcano's crater rebuilds and periodically collapses sending great plumes of ash into the air. Much of the island is within the 'volcanic exclusion zone' which was previously inaccessible; however, Montserrat tourism now conducts guided tours into the ashen wasteland in the south.

    Despite the destruction caused by the Soufriere Hills, the volcano has also made some fascinating changes to the natural environment. Divers can see unique coral formations that have grown healthier from the volcano's substrate; sun lovers can relax on soft, volcanic sand at a number of beaches; and the nature walks and hikes have lush vegetation from the fertilised soil. As a result, Montserrat is looking to establish itself as a major player in global ecotourism.

    The country often refers to itself as the Emerald Isle, an homage to its Irish settlers escaping religious oppression. The Caribbean is an unlikely place to celebrate St. Patrick's Day, but the national holiday highlights Monserrat's unique charm. Unlike Columbus, who sailed right past the islands, visitors to the Caribbean should make this a place to explore. Flights from Antigua and some surrounding islands arrive daily.

    Pivoting around a volcano, bordered by beautiful black sand beaches and crisscrossed by rugged hiking trails, Montserrat is a unique island getaway in the Caribbean that is both thrilling and serene. Immediately following a volcanic eruption in 1997, most locals left the country and Montserrat fell silent. However, people are slowly returning.

    Today, intrepid travellers relish its rugged trails and, though most of the southern part of the island is a restricted zone, will find some daring spots for photo-ops with the Soufriere Hills Volcano close in the background. Verdant paths wind through endangered flora set among orchards, willows, and fascinating wildlife, all contained by some of the most pristine and quiet beaches in the Caribbean.

    These are not the traditional bleached Caribbean beaches found in movies, as rather dense vegetation leads out to quiet stretches of dark sand dipping into choppy waves. Montserrat is also a diver's paradise, where coral bursting with colour lies beneath the water's surface.

    Soufriere Hills Volcano

    The Soufriere Hills Volcano is Montserrat's greatest tourist attraction and its most dangerous natural feature. After a long period of dormancy, the volcano erupted again in 1995 and has been erupting ever since, laying waste to the capital, Plymouth, and causing nearly two-thirds of the local population to evacuate the island. Still, for visitors to Montserrat, Soufriere Hills offers an unforgettable glimpse of nature at its most powerful. Tourists can view the volcano from many sites, but the best ones include from the top of Jack Boy Hill, which overlooks the former site of the airport before it was buried, and from the Montserrat Volcano Observatory, which provides some good interpretive information.

    Soufriere Hill Volcano Soufriere Hill Volcano David Stanley
    Beaches in Montserrat

    For a Caribbean island, Montserrat is blessed with a truly interesting collection of beaches. Thanks to the Soufriere Hills Volcano, which dominates the topography of the island, Montserrat's beaches have all been given a different character and visitors are urged to explore them all. The volcano's chief contribution has been in the creation of black and grey-sand beaches, which make for a surreal beach experience. The best of these include Woodlands Beach (featuring the blackest sand), Little Bay Beach (the best for swimming), and Lime Kiln Beach (which offers fantastic swimming and snorkelling opportunities). The island's only white-sand beach, Rendezvous Beach, is remote, and only accessible by boat or a tough trek.

    Woodland Beach Woodland Beach David Stanley
    Hikes in Montserrat

    Montserrat may lack creature comforts such as gourmet eateries and trendy nightclubs, but it more than makes up for that in natural bounty. Lovers of the great outdoors will be in heaven on an island that is crisscrossed by spectacular hiking trails, most of which begin in the Centre Hills and wind through areas of lush vegetation teeming with bird life. Visitors should keep an eye out for Montserrat's national bird (the Montserrat Oriole) and the national flower (the Heliconia).

    Garibaldi Hill Garibaldi Hill David Stanley

    Phrase Book

    English Pronounciation

    The climate in Montserrat is typically humid and hot, being tropical. However, Montserrat becomes slightly cooler from December to April, during their dry season and winter. Visitors can expect high rainfall and increased temperatures from April to November. Summer also brings hurricanes and tropical storms; so it is generally better to visit during the winter months.

    Language:

    English is the official language.

    Electricity:

    Electrical current is 230 volts, 60Hz. They use two-flat-pin plugs and three pronged plugs with two flat pins and one round pin (Plug types A and B).

    Entry Requirements:

    US nationals: US citizens must have a passport that is valid upon their arrival in Montserrat. No visa is required for stays of up to six months.

    UK nationals: British citizens must have a passport that is valid upon their arrival in Montserrat. No visa is required for British citizens and British Overseas Territories citizens for stays of up to six months. British passport holders with other endorsements should confirm entry requirements before travel.

    CA nationals: Canadian citizens must have a passport that is valid upon their arrival in Montserrat. No visa is required for stays of up to six months.

    AU nationals: Australian citizens must have a passport that is valid upon their arrival in Montserrat. No visa is required for stays of up to six months.

    ZA nationals: South African citizens must have a passport that is valid upon their arrival in Montserrat. No visa is required for stays of up to six months.

    IR nationals: Irish citizens must have a passport that is valid upon their arrival in Montserrat. No visa is required for stays of up to six months.

    NZ nationals: New Zealand citizens must have a passport that is valid upon their arrival in Montserrat. No visa is required for stays of up to six months.

    Passport/Visa Note:Visa:

    All foreign passengers to Montserrat must hold return or onward tickets, the necessary travel documentation for their next destination, and proof of sufficient funds to cover their expenses while in the country. Visa exemptions are for a maximum period of six months, though extensions are possible by applying to the Immigration Department. It is highly recommended that travellers' passports have at least six months' validity remaining after the intended date of departure from their travel destination. Immigration officials often apply different rules to those stated by travel agents and official sources.

    Travel Health:

    The most common ailment for visitors is traveller's diarrhoea, which is easily avoided by following basic food procedures. Travellers should drink only bottled water, or boiled, disinfected and filtered tap water, eat only hot foods, and avoid street food and uncooked, or unwashed fruits. It is recommended that travellers get an update on an MMR (measles-mumps-rubella) vaccine, a diphtheria-tetanus-pertussis vaccine, and get vaccines for hepatitis A and B, typhoid, varicella (chickenpox), polio, and a yearly flu shot. Those travelling from a yellow fever zone will be required to produce a certificate of proof of receiving a yellow fever vaccine. People who are likely to come into contact with animals should consider a rabies vaccine. Taking along a set of basic medication and insect repellent is necessary because visitors are at risk of dengue fever. All medication should have a doctor's letter in explanation of medical problems and medications required for treatment. There are adequate medical facilities, but visitors should expect to pay in cash regardless of whether or not they have medical travel insurance.

    Tipping:

    A five percent bonus over and above normal service charges will show appreciation for excellent service at restaurants. Porters are given $1 per bag and cleaning services are often tipped at $2 to 3 per night. Taxi drivers will expect a ten percent tip and it is a good idea for passengers to arrange a flat rate from the start. All tour guides appreciate gratuity, which should be between 10 and 20 percent.

    Safety Information:

    Crime against tourists is rare, but basic travel precautions are still necessary. Among them, if there is no safe in their hotel, it is better that travellers carry their valuables with them rather than to leave the items in their room. The biggest safety concern in Montserrat is not from the locals, but from the environment.

    While the Soufriere Hills Volcano is active and dangerous, the last major activity was in 2012. As a result of the volcanic activity, a third of the island is considered safe and inhabitable. It is advisable that visitors stay out of the other two-thirds, and only explore it with explicit permission and guidance from local authorities. Travel insurance with provision for emergency evacuation is highly recommended (both for natural disaster or medical emergencies).

    Local Customs:

    By all accounts, Montserrat might be one of the easiest places for western travellers to visit, with many tourists reporting that they felt like they couldn't have offended the locals they encountered, even if they'd wanted to! While, of course, this theory shouldn't be tested by visitors to the 'emerald isle of the Caribbean', travellers can look forward to a pleasant mix of typically European manners and customs, and a laid-back, relaxed and accepting social atmosphere. Visitors should be aware of the dangers posed by the Soufriere Hills Volcano, and make sure they stay out of restricted areas. They should also ask permission before taking photographs of locals, although more often than not, locals will indulge their request with a suitable pose.

    Duty Free:

    Travellers who are 17 and older may bring up to 200 cigarettes or 50 cigars, 40 ounces (1.14 litres) of liquor, six ounces (168g) of perfume, and gifts valued to XCD 250.

    Montserrat