How are we doing?
Tell us about your experience using Heathrow.com.
It'll only take 2 to 3 minutes and we don't ask for any personal information.
The survey opens in a new window – just hide it until you're ready.
The best way to the city is by taxi (journey time 15min), but there is also a regular bus service available, although it is generally very crowded.
There are car rental agencies at the airport.
Airport facilities include bureaux de change, restaurants, shops, a tourist information desk, post office and luggage storage. Wheelchairs are available for disabled passengers; airlines should be notified in advance.