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Baggage allowances

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Allowances explained

Airlines define the baggage they will depend on the fare paid, class of travel, route, aircraft type, government regulations and the airline policies. Airlines generally set a free baggage allowance, expressed by weight and by piece. They may also set charges for excess baggage Passengers are advised to check baggage allowances with their airline.

Airline contact information

What you can & can't pack

You'll find details of items which can't be packed in baggage on our hold luggage banned items page.

See banned items

Excess baggage and unaccompanied items - services:

Unusual/outsize baggage

Please inform your airline or handling agent about any outsize or unusual items of baggage well in advance of your departure.

Packing tips - please ensure that:

  • Loose straps
    Loose straps

    All loose straps are tied up or removed

  • Fasten flaps
    Fasten flaps

    All flaps are securely fastened

  • Secure handles
    Secure handles

    Extendable handles are retracted or secured

  • Remove old tags
    Remove old tags

    Old tags and barcodes are removed

When deciding what to pack, please bear in mind:

  • Don't gift wrap
    Don't gift wrap

    Don’t wrap gifts as security staff may wish to view them

  • Utilise your carry-on
    Utilise your carry-on

    Carrying in your hand baggage can mean a little extra comfort at the end of a long-haul flight, or if hold baggage is delayed

  • Carry for yourself
    Carry for yourself

    Never carry anything on to an aircraft for anyone else

See also