Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Face coverings remain mandatory at Heathrow

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

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  • Useful information

    1. Baggage trolleys are provided for your use free of charge in key areas around the terminal buildings. Arriving passengers will find plenty of trolleys in baggage reclaim, and these can be taken to the car park, bus station or rail station access points.

    2. Trolleys are also provided on the departures concourse.  Please note that they can't be taken through security control.

    3. In the interests of safety, please don't let children ride on the trolleys.