Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.


London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 


The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 


- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 


Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:


Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.


Passengers arriving from a country on the red list must book a managed quarantine hotel.


Passengers who are not fully vaccinated must continue to follow separate guidance.


As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • Overview

    Ohio is the easternmost of the Great Lake states, located south of Lake Erie. With a history of industrialisation and an abundance of natural resources, Ohio is one of the biggest manufacturing centres in the country. Most of the production centres cluster around the Ohio River to the east.

    Although dominated by its three main cities Columbus, Cleveland, and Cincinnati, the most visited destinations in the state are the sandy shores of the Lake Erie Islands. They offer boating, fishing, and swimming activities, as well as numerous historical sites and nature areas.

    Fertile farmland covers most of Ohio, despite its association with industry and pollution. The northeast is home to the world's largest Amish population, a Luddite community who sell freshly grown produce and farm services. The Wayne National Forest is heavily forested, brilliant for those enjoy exploring the wilderness.

    Known first and foremost for its industry, the state nonetheless has a lot to offer for a great getaway. It offers its guests brilliant outdoor activity, with hiking in the Hocking Hills State Park being one of the most popular ways to breathe in the fresh air.

    Exploring Columbus, Cincinnati, and Cleveland are what most visitors prioritise. Cincinnati and Cleveland have undergone major rejuvenation and are now attractive cities, having successfully managed to exchange factories and warehouses for gleaming downtown centres.

    Cincinnati offers a variety of museums, galleries, fine dining and shopping, while Cleveland's Rock and Roll Hall of Fame is a major, internationally acclaimed attraction. Fascinating neighbourhoods, miles of parklands, and a revitalised lakefront image draws many visitors to this Lake Erie city.

    The state capital of Columbus is the main hub of education, research, and commerce. It's a lively college city with fine architecture and several interesting museums, lots of which are a drawcard for history buffs. Ohio is also a family-friendly state, offering children and adults alike memorable activities.

    The Cincinnati Zoo and Botanical Garden is a great choice for travelling families, as is the Cedar Point Amusement Park, one of the largest amusement parks in the country. The Children's Museum, and the Cleveland Natural History Museum are also great cultural attractions in Ohio.

    Rock and Roll Hall of Fame

    Cleveland DJ Alan Freed coined the term 'rock and roll' in the early 1950s. Partly for this reason, Cleveland won the fiercely contested honour of become home to the Rock and Roll Hall of Fame and Museum.

    Designed by renowned architect I.M. Pei, it is meant to be seen as an echo of the energy of rock and roll. The glass and porcelain pyramid-shaped structure is a celebration of the American institution of rock music in honour of those who have had an influential role on modern music.

    There is a permanent collection drawing from the most impressive and iconic rock and roll artefacts, as well as a wide-ranging roster of ongoing and temporary exhibits. The Rock and Roll Hall of Fame and Museum is dedicated to exploring the past, present, and future of the music.

    The Museum augments its own massive collection of thousands of artefacts with items on loan from artists and collectors from around the world. It includes exhibits dedicated to the museum's choice of all-time top artists, including Elvis Presley, the Beatles, U2 and the Rolling Stones.

    The Rock and Roll Hall of Fame and Museum gets particularly crowded on weekends and advance booking is required, especially during the inductions of new artists.

    Website: www.rockhall.com
    Rock and Roll Hall of Fame Rock and Roll Hall of Fame Derek Jensen
    Great Lakes Science Center

    The Great Lakes Science Center is one of the largest science museums in the country. Located on the lakefront, its glass façade makes it a perfect match to the adjacent glass pyramid-shaped structure of the Rock and Roll Hall of Fame. It has 375 exciting interactive exhibits, explaining subjects such as planet earth, meteorology, sports, music, environment, and technology through hands-on examples. It also contains the region's only OMNIMAX Theatre. The attraction is closed on Thanksgiving and Christmas Day.

    Great Lakes Science Center Great Lakes Science Center Mike Russell
    Cedar Point Amusement Park

    Cedar Point Amusement Park, located in Sandusky Ohio just outside of Cleveland, is a paradise for rollercoaster lovers. Named 'Best Amusement Park in the World' many times over, it is the only park to have four rollercoasters taller than 200 feet (61m). It is the only amusement park of its size within hundreds of miles. If those are too high, there are 13 others to choose from, along with dozens of other rides and attractions for all ages. Cedar Point also boasts an indoor and outdoor waterpark.

    Cedar Point Amusement Park Cedar Point Amusement Park Stratosphere
    Progressive Field

    Though synonymous with the notorious Cleveland sports curse that saw none of the city's professional teams win a championship for 52 years, Progressive Field is a must stop for anyone who wants to appreciate this sports-crazy destination. Home to the Cleveland Indians baseball team, this beautiful outdoor stadium in downtown Cleveland was voted the best major league ballpark by Sports Illustrated. Catching an Indians game is a great way to spend a warm summer evening in Cleveland, and true fanatics can take a tour of the stadium between May and September.

    Progressive Field Progressive Field Jsawczuk

    Phrase Book

    English Pronounciation

    Ohio's climate ranges from one extreme to the other with summer temperatures reaching up to 90°F (32°C) with some slight humidity. Thunderstorms and light rain can be expected in the late spring and early summer, while tornadoes can occur any time between spring and autumn.

    September is warm and sunny and some of the world's most beautiful foliage can be found in Ohio at this time of year. October is cool with evening temperatures dropping to around 40°F (4-6°C). Winters are cold with plenty of snow in northern Ohio round Lake Erie, while the southern part of the state experiences slightly warmer temperatures.

    Cleveland Hopkins International Airport
    Location: The airport is situated 13 miles (21km) southwest of Cleveland.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).
    Getting to the city: Taxis, shuttles, and limos operate at the airport. The RTA provides a regular train service between the airport and downtown Cleveland via the Tower City Station. It departs every 15 minutes and takes less than 30 minutes. The train station is on the lower level of the main terminal, while hotel shuttles can be called from the hotel courtesy phones in the baggage claim area. Ride-hailing apps such as Uber and Lyft are also available.
    Car Rental: Car rental companies include Alamo, Avis, Budget, Hertz, Dollar, Enterprise, Thrifty, and National. The consolidated car rental facility can be reached by a shuttle bus, which departs from the door across from baggage claim 7.
    Airport Taxis: Taxis are available outside the baggage claim level of the airport. Flat rates based on distance are charged.
    Facilities: Facilities include ATMs and currency exchange, restaurants, bars, lounges, an interfaith centre, child facilities, mail services, shops, and tourist information.
    Parking Short and long-term parking is available.
    John Glenn Columbus International Airport
    Location: The airport is situated six miles (10km) northeast of Columbus.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).
    Getting to the city: The Central Ohio Transit Authority (COTA) buses run to destinations throughout the city. Express Route 52 connects the airport to Ohio State University, while the 92 Crosstown bus has service to the Easton Transit Centre. The AirConnect service provides a direct trasnfer between the airport and Downtown Columbus, costing $2.75 per ride. Tickets for this service can be purchased by credit or debit card at the bus stop near the taxi station.
    Car Rental: Car rental companies include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, Thrifty, and National.
    Airport Taxis: Taxis are available for hire 24-hours a day in the ground transportation area of the terminal. Taxis are metered, and the average cost to downtown Columbus is between $23 and $28.
    Facilities: The airport is easily accessible to disabled passengers. There is an excellent choice of restaurants and shops. Other facilities include ATMs, wifi, charging stations, a meditation room, an airport information desk, and a lost and found service.
    Parking Short-term and long-term parking is available at John Glenn International Airport. Both cost $5 per hour while long-term parking could cost up to $20 per day.
    Cincinnati-Northern Kentucky International Airport
    Location: The airport is situated 13 miles (21km) south of downtown Cincinnati.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).
    Getting to the city: TANK public bus services are available between the airport and downtown Cincinnati and Covington, seven days a week. Executive Transportation offers a shuttle service that can take passengers directly to hotels and other locations in downtown Cincinnati and Covington for a fee.
    Car Rental: Car rental companies include Avis, Budget, Hertz, Alamo, Dollar, Enterprise, Payless, Thrifty, Zipcar, and National. Shuttles transport customers to the rental companies.
    Airport Taxis: Taxis are available from the curb outside the baggage claim area. An average fare to downtown Cincinnati is around $30-40.
    Facilities: Airport facilities include ATMs, a bank and currency exchange facilities, restaurants, shops (including duty-free), lounges, smoking lounges, shoeshine service, information desks, and a chapel. The airport is easily accessible to disabled passengers.
    Parking There are numerous parking facilities at the airport, including the attached Terminal Garage ($10 per day), the ValuPark lot ($9 per day), which is connected to the terminal via shuttle, and the Curbside Valet parking option ($30 per day).
    Akron-Canton Airport
    Location: The airport is located between Akron and Canton, about 15 miles (24km) southeast of Akron.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).
    Getting to the city: The Akron Metro bus service is available from the airport to the city centre and to a number of other nearby towns and cities. Taxi services and rental cars are also available.
    Car Rental: Car rental companies represented at the airport include Avis, Alamo, Budget, Hertz, Enterprise, and National.
    Airport Taxis: A number of taxi companies operate from the airport, with most accepting both cash and major credit cards. Taxis are metered.
    Facilities: Airport facilities include restaurants, fast food outlets, free wifi, shops, a business centre, massage chairs, and a children's play area.
    Parking Short-term parking at Akron-Canton Airport costs roughly $2 per hour, up to $16 per day, while weekly rates are available in the long-term ($66 per week) and economy ($54 per week) parking lots. There is a free waiting area for drivers picking up or dropping off passengers.
    James M. Cox Dayton International Airport
    Location: The airport is located 12 miles (19km) north of central Dayton.
    Time: GMT -5 (GMT -4 from mid-March to the first Sunday in November).
    Getting to the city: Ride-hailing apps like Uber and Lyft are available, as too are courtesy shuttles. The bus service RTA Route 43 connects the airport to downtown Dayton. Note that Sunday services are limited.
    Car Rental: Car rental desks are located in the baggage claim area, and include Alamo, Avis, Budget, Enterprise, Hertz, and National.
    Airport Taxis: Taxis are available between 7am and midnight, and can be booked via the Taxi Starter booth directly in front of the terminal.
    Facilities: Terminal facilities include an information centre, lost and found, business centre, post office, shoeshine service, massage chairs, charging stations, ATMs, vending machines, postal and FedEx shipping services, several restaurants and bars, a book store and newsagent, as well as a number of other shops.
    Parking The garage costs $3 per half hour while it has a daily maximum $20. The short-term lot is free for the first 30 minutes, then charges at $3 per half hour, with a $18 daily limit. The long-term lot is $2 per hour up to $14 per day. Connected to the terminal via shuttle, the economy lot has a $4.95 flat rate and a weekly rate of $34.65.