Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

Plan your journey

Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

- Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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    Hotel Hoppa

     

    With comfortable seats and lots of baggage space, Hotel Hoppa is the most convenient way to travel between your hotel and Heathrow's Terminals.

    For tickets purchased directly from the driver, a single ticket costs £6 and a return is £11. For a family ticket, a single ticket is £11 and a return is £21. Please note that a family consists of no more than 2 adults and 3 children under 15.

    Cheaper tickets are available from the Hotel Hoppa website, app and hotel kiosks. You can find out more about these by visiting the Hotel Hoppa website.

    Hotel Hoppa calls at bus stop 9 at Terminal 2, bus stop 12 at Terminal 3 and bus stops 17 and 18 at Terminal 5. These stops are just outside the terminal buildings on the ground floor.

    For more imformation please see the map and the service status below.

    Maps and diagrams

    Status of services

    Where buses operate

    1. Heathrow Terminal 2 - stop 9, which is just outside the terminal at ground level.

    2. Heathrow Terminal 3 - stop 12, which is just outside the terminal at ground level.

    3. Heathrow Terminal 5 - stop 17, which is outside the terminal at ground level.

    4. Terminal 4 is temporarily closed.

    Hotel Hoppa buses

    Hotel Hoppa buses drop off right outside the terminal. They operate from 04:00 to midnight. The hotels served are all close to the airport.

    Hotel Hoppa website
    Heathrow

    HOTELS AT HEATHROW

    You’re welcome to stay the night

    A good night’s sleep is just a stone’s throw away with a generous choice of hotels at walking distance from Arrivals.