You are here:

Japan Airlines

Japan Airlines aircraft at London Heathrow Airport

Japan Airlines was set up in 1951. In 1954 it began its first international service to San Francisco. The airline was privatised in 1987. Its emblem is a crane with its wings raised in a circle over its head.

Contact information

Telephone numbers

Reservation: 0844 856 9700* Customer service: 0844 856 9700* Special assistance: 0844 856 9700*

* Additional charges may apply [More info]
** International number

Web Social links

Facilities at Heathrow

Which terminal?

This airline operates from Terminal 3

Find your terminal


Airline lounges are invitation-only – please check the entry rules with your airline. Access is usually restricted to premium-class passengers, loyalty scheme members and pass-holders.

Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

Terminal 3

Galleries First and Club lounges (British Airways)

Departures, after security

Follow signs to Lounge F

Find Galleries Lounges on map

Flight information

Flight numbers begin with IATA code JL.

Alliance membership

This airline is a member of the Oneworld allianceOneworld alliance.

Back to top

Destinations served from Heathrow

Rewards card

Heathrow Rewards

Collect points on airport shopping, parking, Heathrow Express and more ... then choose your reward.

Join Heathrow Rewards