How are we doing?
Tell us about your experience using Heathrow.com.
It'll only take 2 to 3 minutes and we don't ask for any personal information.
The survey opens in a new window – just hide it until you're ready.
For safety reasons, the following items cannot be taken on to an aircraft. Please do not pack them in either hand baggage or hold luggage.
To avoid bags becoming jammed on the conveyor belt, please ensure that:
When deciding what to pack and what to carry as hand baggage, please bear the following in mind: