NATS air traffic control technical issue - 9th September

Following yesterday’s technical issue affecting NATS air traffic control, Heathrow’s operations are recovering.

Flights are operating today, however some knock-on disruption is expected as airlines reposition aircraft and crew.

Passengers are advised to check the latest status of their flight directly with their airline and to only travel to Heathrow if their flight is confirmed as operating today.

We apologise to passengers affected by the disruption. Additional colleagues are available across our terminals to provide support, and we are working closely with NATS and our airline partners to return operations to normal as quickly as possible.

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Welcome to the Whisky Collective

From smoky and complex to rich and smooth, whisky offers something for every kind of traveller.

This month, World Duty Free and World of Whiskies are celebrating all things whisky with some great offers, exciting in-store experiences and rewards. Reserve online or shop in-store to get exclusive offers, discounts, and free gifts when purchasing select bottles. Enjoy whisky responsibly.
Whisky

Pick up the perfect souvenir with a travel exclusive

Add a rare bottle to your collection with our highly exclusive range of whiskies. Our extensive collection features limited editions from renowned distilleries like Glenmorangie, Balvenie and Talisker. Each bottle tells its own story, whether it's an unusual cask finish, a special ageing process, or a distinctive bottle setting it apart from standard retail offerings.

If you haven’t explored our travel exclusives yet, now’s the perfect time to discover these limited-time offerings and experience finding something rare.

 

Enjoy in-store free gifts and experiences

Visit World Duty Free or World of Whiskies stores to enjoy free tastings for passengers aged 18+ and take part in interactive games. There will also be an immersive virtual reality experience that allows you to explore the whisky-making process. 

On 17 May, World of Whiskies will be offering complimentary bottle engraving to celebrate International World Whisky Day.

Take home a free gift

Spend £90 on two or more whiskies in World of Whiskies, and receive a complimentary Whisky Collective luggage tag, while stocks last.   

Spend £250 on whisky and receive a complimentary gift set of Glencairn glasses, while stocks last. 

 

Whisky
whisky collection

My Heathrow

Earn double Heathrow Rewards points on whisky

Enjoy Double Heathrow Rewards points, up to 1,000 extra points, on all whisky and bourbon at World Duty Free and World of Whiskies from 1-31 May.