Terminal Drop-Off Charge

From 1 November 2021, a £5 charge will apply for vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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  • Phone and laptop charging

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    Facilities

    • Payphones

      Public telephones can be found throughout each Heathrow terminal. Payment can be made using cash or cards. Wheelchair-accessible telephones and text phones for the hard of hearing are also available – ask a member of staff if you need help finding one.


    • SIM cards & mobile rental

      If you need to keep in touch with home or the office whilst in the UK, pay-as-you-go SIMs or rental phones can be great value. You can pick them up in arrivals at Heathrow.


    • Charging mobile devices

      Free Power Pole charging stations are available in all terminals, before and after security. They are compatible with UK and European plugs, and with USB cables.