Travelling through Heathrow

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:

 

Consider your arrival times

Allow 3 hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport.

 

Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.

 

Terminal 4 airline moves

Terminal 4 has re-opened and up to 30 airlines are moving there during the summer. You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

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    WHSmith

    Whsmith logo

    For convenience on the move, including best-selling books, news and magazines, food and drink or even something to keep the kids amused, visit your WHSmith – it's a one-stop-shop for all your journey essentials. 

    The Post Office can be found in WHSmith, Terminal 3 Departures, and in WHSmith Terminal 5, Landside Departures.

    Prescription medicines are available in the WHSmith shop in Terminal 2 (adjacent to Gate A20)

     

     

    For convenience on the move, including best-selling books, news and magazines, food and drink or even something to keep the kids amused, visit your WHSmith – it's a one-stop-shop for all your journey essentials. 

    The Post Office can be found in WHSmith, Terminal 3 Departures, and in WHSmith Terminal 5, Landside Departures.

    Prescription medicines are available in the WHSmith shop in Terminal 2 (adjacent to Gate A20)

     

     

    19 Stores across 4 Terminals

    T2
    T3
    T4
    T5

    After Security

    Departure Lounge • Level 5
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    05:00 - 22:00

    After Security

    Gate B35 • Level 1
    View on Map

    06:00 - 21:00

    After Security

    Gate A20 • Level 4
    View on Map

    05:00 - 22:30

    Arrivals

    Arrivals • Level 1
    View on Map

    05:00 - 23:00

    After Security

    Departure Lounge • Level 0
    View on Map

    05:00 - 22:00

    After Security

    Gate 33 • Level 1
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    08:00 - 16:00

    Arrivals

    Arrivals • Level 0
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    05:00 - 22:00

    Before Security

    Check-in • Level 2
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    Open for all flights

    After Security

    Gate 1A • Level 2
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    06:00 - 21:00

    After Security

    Gate A20 • Level 2
    View on Map

    06:00 - 21:00

    Arrivals

    Arrivals • Ground Floor
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    05:30 - 22:00

    Before Security

    Gate 1 • Level 0
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    05:15 - 10:00

    Before Security

    Check-In (South) • Level 3
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    06:00 - 17:00

    Before Security

    Check-in (North) • Level 3
    View on Map

    06:00 - 21:00

    After Security

    Gate A8 • Level 2
    View on Map

    05:00 - 22:00

    After Security

    Gate C54 • Level 2
    View on Map

    05:00 - 21:00

    After Security

    Gate B35 • Level 2
    View on Map

    07:00 - 19:00

    After Security

    Departure Lounge • Level 3
    View on Map

    07:00 - last departing flight

    Arrivals

    Arrivals • Level 0
    View on Map

    05:00 – 22:00

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