ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.


The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.


The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.


The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.


Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Colleague shopping guidelines

Important information

Going airside to visit our shops and restaurants

For access to Heathrow’s International Departure Lounges (IDLs) you’ll need a green or blue airside ID with Zone 1 access.

Colleagues are only permitted to travel through Security to visit our IDL shops and restaurants one hour before or after each working shift. Airside access is not permitted on days off or rest days.  

Please ensure you also adhere to your individual company policies on accessing terminals, other than your main work area.

To access the IDL area please use the main Security staff search for each terminal, and the designated staff exit routes from the IDL back to landside. Please avoid using the Immigration or Baggage Reclaim to exit airside areas.


Access other terminals

If you're based in a terminal and want to shop in another, please use landside routes such as staff buses or the Heathrow Express inter-terminal transfer service. Please don't use our passenger airside connection buses.

Once you've finished shopping please use the same route back to your terminal of work to either access your staff buses to your designated colleague car park or commence your shift.

Heathrow Refund Policy applies to all purchases made during the event, read more here