Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Face coverings remain mandatory at Heathrow

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

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  • How to collect Heathrow Rewards points

    Collect Heathrow Rewards points on virtually every transaction you make at Heathrow. 

    Whether you’re on your way or are enjoying time with us before you fly, present your Heathrow Rewards card and for every £10 you spend you’ll receive 10 Heathrow Rewards points*.

    £10 = 10 Heathrow Rewards points*

    *Premium Rewards members receive 20 Heathrow Rewards points for each £10 they spend.

    Member benefits

    Every person who joins the programme begins as a Heathrow Rewards member where you’ll earn 10 points for every £10 you spend.

    Heathrow Rewards

    Spend over £750 within a calendar year to unlock the highest tier of the programme. Among a host of benefits, whilst holding this status, you’ll earn 20 points for each £10 you spend at Heathrow, meaning you’ll enjoy rewards even faster.