London Underground strike action: 19-22 May

Due to planned industrial action, there will be limited service across all London Underground lines, including the Piccadilly line to Heathrow, between Tuesday 19 and Friday 22 May 2026.

 

Heathrow Express, Elizabeth line, and local bus services will run as normal on these days. Please plan your journey prior to travelling to Heathrow, and allow for extra time where necessary, as these services will be busier than normal. 

Book Heathrow Express tickets

Heathrow travel care

Find out about the Heathrow airport social work team

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Heathrow social work team

Operated by
Heathrow

Helping vulnerable people at Heathrow

Heathrow Travel Care is the Heathrow social work team, based in Terminal 3. The team advises and assists distressed and vulnerable people at Heathrow with issues including:

  • Mental health concerns
  • Homelessness
  • Forced marriage
  • Deportation
  • Repatriation
+44 (0)20 8745 7495
Visit the Heathrow Travel Care team

How it works

The team receives referrals from Heathrow, airlines and external organisations, and is an established stakeholder within the emergency planning structure at Heathrow. Referrals can be made in person or by a referring agency.

View Travelcare brochure
  • Contact details
    Contact details

    Visit the Heathrow Travel Cares website. Opening hours - Monday to Friday: 09:30-17:00 (Thursday 11:00-17:00)

    Find out more
  • Address
    Address

    Room 142, North Wing, Terminal 3, Heathrow Airport, Hounslow, TW6 1BZ

  • Further details
    Further details

    You can contact the Heathrow Travel Cares team by phone, email or fax. Phone: +44 (0)20 8745 7495 Email: heathrow_travel_care@heathrow.com Fax: +44 (0)20 8745 4161