Travelling to Heathrow over Christmas & New Year

On Christmas Day (Thursday 25 December) and Boxing Day (Friday 26 December), there will be no Heathrow Express or Elizabeth line services operating between Central London and Heathrow.

 

Heathrow Express trains will be running between all terminals, departing every 20 minutes.

 

Additionally, there will be no Piccadilly line services from London to Heathrow on Christmas Day, and a limited service will be running on Boxing Day.

 

Special timetables and Sunday services will be in operation across most public transport over the Christmas and New Year period. We recommend planning your journey and allowing for extra time where necessary.

 

Heathrow Express service information       Transport for London service information      Alternative travel options

Heathrow travel care

Find out about the Heathrow airport social work team

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Heathrow social work team

Operated by
Heathrow

Helping vulnerable people at Heathrow

Heathrow Travel Care is the Heathrow social work team, based in Terminal 3. The team advises and assists distressed and vulnerable people at Heathrow with issues including:

  • Mental health concerns
  • Homelessness
  • Forced marriage
  • Deportation
  • Repatriation
+44 (0)20 8745 7495
Visit the Heathrow Travel Care team

How it works

The team receives referrals from Heathrow, airlines and external organisations, and is an established stakeholder within the emergency planning structure at Heathrow. Referrals can be made in person or by a referring agency.

View Travelcare brochure
  • Contact details
    Contact details

    Visit the Heathrow Travel Cares website. Opening hours - Monday to Friday: 09:30-17:00 (Thursday 11:00-17:00)

    Find out more
  • Address
    Address

    Room 142, North Wing, Terminal 3, Heathrow Airport, Hounslow, TW6 1BZ

  • Further details
    Further details

    You can contact the Heathrow Travel Cares team by phone, email or fax. Phone: +44 (0)20 8745 7495 Email: heathrow_travel_care@heathrow.com Fax: +44 (0)20 8745 4161