Travel Advisory: Terminal 3 Car Park Incident

The incident at the multi storey car park in Terminal 3 has now been contained by the Metropolitan Police. Congestion remains on surrounding roads following the incident which we are working hard to resolve as quickly as possible and we are advising passengers to use public transport. There will be an increased police presence at Heathrow Airport to maintain the safety of people in the area and reassure the public.

Stand out with a welcome desk

Operated by
Diamond Air

Welcome desks at London Heathrow

An arrival at London Heathrow couldn’t be simpler with our Welcome Desks—the perfect meeting point for groups, events, and VIP guests. Whether you're greeting a travel delegation or hosting an event, our desks offer.

A warm welcome

Provide guests with a clear, convenient meeting spot. 

Personalised branding

Add a logo for easy recognition.

Helpful support

Share maps, event details, and key information for guests.

Host support

Available to assist guests and ensure a smooth experience through the airport.

Ideal for business groups, sport teams and special events, our Welcome Desks create a smooth, stress-free experience from the moment guests arrive.

Book now

For more information or to book a desk please email us or phone +44 (0) 208 897 9183

Email now