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    Heathrow Travel Care – airport social work team

    Heathrow Travel Care is the Heathrow social work team, based in Terminal 3. The team advises and assists distressed and vulnerable people at Heathrow with issues including:

    • Mental health concerns
    • Homelessness
    • Forced marriage
    • Deportation
    • Repatriation.

    The team receives referrals from Heathrow, airlines and external organisations, and is an established stakeholder within the emergency planning structure at Heathrow.

    Travel Care brochure (3MB PDF)

    Referrals can be made in person or by a referring agency.

    Contact details

    Room 142
    North Wing
    Terminal 3
    Heathrow Airport
    TW6 1BZ

    +44 (0)20 8745 7495

    Fax: +44 (0)20 8745 4161

    Opening hours

    Monday to Friday: 09:30-17:00 (Thursday 11:00-17:00)

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