Face covering requirements

As we continue to welcome passengers from around the world, wearing a face covering remains mandatory whilst in our terminals (including our bus stations and railway platforms) - except for those who are exempt. 


We also ask passengers to respect social distancing wherever possible.

Frequently asked questions
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  • ATMs

    Cash dispensers (ATMs) are available after security control in every terminal at Heathrow. Please note due to COVID-19 dispensers before security are temporarily closed.


    Most cash machines accept UK bank and building society cards without surcharge. They also accept major credit cards.