Group Travel Services
We welcome groups of all sizes and types at Heathrow. Among the 78 million passengers we help each year are countless groups with their own particular needs - and we do our best to make them all feel special. We have assembled a portfolio of suppliers and services to cater for every aspect of group travel.
Porters
Heathrow Porters are available to manage the baggage of large groups within the airport, with no restriction to the number of bags that can be handled.
About our Porter serviceGroup travel with Heathrow Express
The fastest link between Heathrow and central London – we are happy to welcome groups on board.
To book for groups of more than 8, contact group_services@heathrow.com
Guest welcome services
Provide a friendly personal welcome with our welcome desks and monoliths, which are available in all terminals and are seen by all arrivals passengers.
Find out about our welcome services productsHeathrow Lounges
Allow your guests to relax in style, by booking space in one our lounges – whoever they are flying with.
To book for groups of more than 6, contact group_services@heathrow.com
Group travel by coach
Provide a premium welcome with a dedicated coach bay to ensure your coach is waiting at the terminal for each guest’s arrival.
Find out more about coach pick upsMeet and Assist service
Heathrow Meet and Assist agents provide a dedicated service for your guests, guiding them throughout their entire experience at Heathrow.
About our Meet and Assist service