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    Group Travel Services

    We welcome groups of all sizes and types at Heathrow. Among the 78 million passengers we help each year are countless groups with their own particular needs - and we do our best to make them all feel special. We have assembled a portfolio of suppliers and services to cater for every aspect of group travel.


    Porter on terminal forecourt

    Heathrow Porters are available to manage the baggage of large groups within the airport, with no restriction to the number of bags that can be handled.

    About our Porter service

    Group travel with Heathrow Express

    Passengers on Heathrow Express

    The fastest link between Heathrow and central London – we are happy to welcome groups on board.

    Book for groups of up to 8

    To book for groups of more than 8, contact

    Group booking enquiries

    Contact the team to discuss your requirements.

    Guest welcome services

    Group of passengers arriving at Heathrow

    Provide a friendly personal welcome with our welcome desks and monoliths, which are available in all terminals and are seen by all arrivals passengers.

    Find out about our welcome services products

    Heathrow Lounges

    Plaza Premium lounge

    Allow your guests to relax in style, by booking space in one our lounges – whoever they are flying with.

    Book for groups of up to 6

    To book for groups of more than 6, contact

    Group travel by coach

    Passengers offloading from coach

    Provide a premium welcome with a dedicated coach bay to ensure your coach is waiting at the terminal for each guest’s arrival.

    Find out more about coach pick ups

    Meet and Assist service

    Meet and Assist agents with passengers

    Heathrow Meet and Assist agents provide a dedicated service for your guests, guiding them throughout their entire experience at Heathrow.

    About our Meet and Assist service