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Family facilities


Heathrow offers a wide range of services and facilities to help smooth the journey for parents travelling with babies and children, from complimentary kids’ meals, dedicated play areas, changing facilities to porters and family friendly parking.

Baby facilities and baby milk

Baby changing facilities

There are baby change areas in each terminal at Heathrow, both before and after security control – just look for signs with this symbol. Many are located alongside the toilet blocks.

Find baby change areas on a terminal map

Baby food, breast milk and prepared milk

Travelling with your baby

While there are restrictions on the liquids you can take in your hand luggage, when travelling with a baby you’re allowed to take enough baby food, sterilised water, prepared baby milk and expressed breast milk (up to 2 litres) for the journey. Any additional liquids will need to be packed in your checked-in baggage.

Travelling without your baby

If you are travelling without your baby, liquid items should be stored in containers not exceeding 100ml or in your checked-in baggage. However expressed breast milk up to 2 litres is permitted even if you are travelling without your baby.

Find out more about liquids and security

Reserve & Collect baby milk service

At Heathrow, we like to simplify travelling for everyone… including babies. Let us help you prepare your little one’s carry-on with our Reserve & Collect baby milk service. Simply order baby milk, baby food and everything you need for travelling with your baby and we’ll have it ready for you at the airport after security.

Reserve and collect baby milk service

Play areas

There's lots of pre-flight fun and entertainment for your children in our free Mr Adventure Stay & Play areas. With slides, soft play areas and separate baby and junior zones, there's plenty to keep young ones entertained and exercised. Mr Adventure colouring-in and activity sheets are also available.

  • Stay & Play is suitable for children aged up to nine years’ old.
  • Children must be accompanied by an adult.
  • Opening times: 06:00 to 21:00 every day.


  • Terminal 2 - Stay & Play is in the main Terminal 2A departure lounge (after security), near Gate 16.
  • Terminal 4 - Stay & Play is in the departure lounge (after security), on the way to Gates 1-6.
  • Terminal 5 - Stay & Play is in the main Terminal 5A departure lounge (after security), near Gate A7.
  • Terminal 3 - The Family Lounge is a dedicated area for families with play areas for ages 0-2 and 3-9, a children's quiet room, a Game Zone for children aged 10 - 15, coffee and soft drink vending, and comfortable seating for adults. There is a discreet area for nursing mothers. The lounge is in departures, after security (near the Ted Baker store), and open from 06:00 to 21:00 – just follow signs for Lounge A. Entry is free (though there may be a time limit during busy periods). Please ensure children are accompanied by an adult at all times.

Play ares rules

Play area maps

Family favourites

Family friendly restaurants

Child-friendly restaurants are easy to find at Heathrow, with most providing high chairs and children's menus.

View our family friendly restaurants and browse the kids menus

Kids eat free

Many of our restaurants take part in our Kids Eat Free meal deal to help keep little tummies full while you wait for your flight. Mr Adventure’s been out discovering delicious meals for your young explorers. Look out for the Mr Adventure signs at participating restaurants or ask at our information desk.

Kids Eat Free

Kids travel free on the Heathrow Express

Good news, parents. Children aged 15 and under travel for free on the Heathrow Express when travelling with an adult. Running every 15 minutes and complete with baggage space and free TV, it’s the perfect way to save money on your family trip away. Available only through

Heathrow Express

Special events

From entertainers and children's activities to special celebrations and promotions.

Find out what's on in your terminal at Heathrow

Have you considered?

Meet and assist

Heathrow Meet and Assist agents are here to help guide you and your family through the airport.

Meet and Assist

Heathrow Porters

Heathrow Porters are here to manage your families luggage during your journey through the airport.

Heathrow Porters

Liquids and security - all you need to know

If you are travelling through security with babies and children and even you are not and want to find out more, please visit our Security FAQs.

Security FAQs

Mumsnet: an interview with Heathrow

Mumsnet logo

Mumsnet asks Heathrow the questions you have always wanted to know the answers to.

Visit Mumsnet to find out more

Baby milk explained

Baby bottle

Find out more about baby milk and expressed breast milk and what the latest limits are.

See our Security FAQs