Changes to entering the UK using EU ID cards

From 1 October 2021, most EU, EEA and Swiss nationals will need to use a valid passport to travel to the UK. ID cards will no longer be accepted as a valid travel document to enter the UK, though some exemptions will apply. 

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  • Central security queues performance

    As part of the economic regulation of Heathrow, the Civil Aviation Authority (CAA) introduced a service quality rebate scheme on 1 July 2003.

    The scheme was reviewed and extended by the CAA during the price control review for Q5 (March 2008) and Q6 (March 2014) to include new measures, increased standards to existing measures and an increase to the amount of revenue at risk.

    The aspects of Heathrow's performance measured includes queuing at the departures security area.