Heathrow rail disruption: 1-9 October

Due to planned industrial action, public transport to and from Heathrow will be disrupted from 1 October - 9 October. Please plan your journey in advance and ensure you leave enough time to get to the airport as roads may be busier than normal.

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  • Central security queues performance

    As part of the economic regulation of Heathrow, the Civil Aviation Authority (CAA) introduced a service quality rebate scheme on 1 July 2003.

    The scheme was reviewed and extended by the CAA during the price control review for Q5 (March 2008) and Q6 (March 2014) to include new measures, increased standards to existing measures and an increase to the amount of revenue at risk.

    The aspects of Heathrow's performance measured includes queuing at the departures security area.