Airspace closures in the Middle East

Due to the ongoing situation in the Middle East and resulting airspace closures in the region, a small number of flights at Heathrow have been cancelled or delayed.

Passengers are advised to check with their airlines for the latest information on their flight. 

You can find out more information regarding parking bookings on our passenger updates page. 

Latest information

Central security queues performance

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As part of the economic regulation of Heathrow, the Civil Aviation Authority (CAA) introduced a service quality rebate scheme on 1 July 2003.

The scheme was reviewed and extended by the CAA during the price control review for Q5 (March 2008) and Q6 (March 2014) to include new measures, increased standards to existing measures and an increase to the amount of revenue at risk.

The aspects of Heathrow's performance measured includes queuing at the departures security area.


The performance reports for our Border Force and Central security queues reports have been consolidated into a comprehensive performance report that encompasses measures, targets, and incentives.
Measures, targets and incentives reports