Travelling to Heathrow over Christmas & New Year
Other Regulated Charges (ORCs) are the charges for certain facilities and services provided by Heathrow Airport Limited (HAL) to users of the airport. These are referred to by the Civil Aviation Authority (CAA) as ‘Specified Facilities’ and details are set out in Part C of Heathrow’s Economic Licence.
Tariffs for the use of the Specified Facilities are published at least annually via the ORC General Notice.
The ORC Protocol sets out the governance, pricing and dispute resolution procedures applicable to ORCs at Heathrow Airport.
Further information on ORCs and copies of the ORC Protocol can be requested from the following email address:
In accordance with EC Directive 96/67/EC and the UK Airports (Groundhandling) Regulations 1997, the Airport Users Committee is the nominated forum at Heathrow for consultation on Airside/ Ground Handling Licencing issues. Kathryn Leahy is the Chair, with Heathrow Airport, the Secretary.
Governance Groups may also appoint groups to review specific elements of a Specified Activity, such as Invitations to Tender.
User Groups exist for products such as Fast Track.
