Rail disruption - 4 & 8 October 2023

Due to planned industrial action and engineering works, there will be disruption to rail and London Underground services between Heathrow and Central London on Wednesday 4 and Sunday 8 October 2023.


Over this period, there will be disruption to Heathrow Express and Elizabeth line services


Please note, the London Underground (Tube) strikes that would have affected the Piccadilly line on Wednesday 4 and Friday 6 October 2023 have now been suspended, and the Piccadilly line will be running as normal throughout this period. 


Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.


The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.


The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.


The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.


Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Heathrow is the UK’s largest port by value with a network of over 218 destinations worldwide.

What we do

Heathrow is integral to global Britain as the UK's hub airport, seeing £203bn worth of goods passing through in 2022, handling more cargo than all other UK airports combined, serving over 218 destinations in the process.

Heathrow’s year in cargo 2021

Cargo statistics are made available through our monthly traffic figures.


Our proposition

Our customers’ requirements are central to our unique cargo proposition:

  • Over 218 destinations with 112 long-haul;
  • Over 84 airlines;
  • Over 50 forwarders with 5km;
  • Easy access to key manufacturers;
  • Unrivalled connections opportunities;
  • Ideally located for key business clusters.

We offer specialist facilities to cater for your specific cargo needs:

  • Dedicated high value, express processing and pharmaceutical storage capability;
  • Four official Border Control Posts dedicated to the safe and secure import of plants, food and live animals;
  • The only live animal Border Control Post capable of accepting the full range of animals in the UK;
  • Strong relationships with key UK Government departments.

Our strategy

Our Heathrow Cargo strategy will grow Heathrow’s cargo proposition safely, securely, sustainably and efficiently. We are working with the Heathrow Cargo Community to develop this strategy for the next five years. We will develop this strategy through four pillars:

  • Policy Change
    Policy Change

    Working with the Government and industry to grow efficiency - securely.

  • Transform cargo estate
    Transform cargo estate

    Developing world-class, sustainable facilities to meet the needs of our customers and the broader cargo supply chain.

  • Community engagement
    Community engagement

    Leading a collaborative Heathrow Cargo Community.

  • Digitalisation

    Supporting the adoption of digital technology to reduce cargo throughput times.


Shipment queries

If you have a query relating to a shipment, please contact your respective cargo handler.


Business & commercial queries

For any commercial or business queries, please contact our Commercial Cargo Team.