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Heathrow is the UK’s largest port by value with a network of over 218 destinations worldwide.

What we do

Heathrow is integral to global Britain as the UK's hub airport, seeing £203bn worth of goods passing through in 2022, handling more cargo than all other UK airports combined, serving over 218 destinations in the process.

Heathrow’s year in cargo 2021

Cargo statistics are made available through our monthly traffic figures.

Our proposition

Our customers’ requirements are central to our unique cargo proposition:

  • Over 218 destinations with 112 long-haul;
  • Over 84 airlines;
  • Over 50 forwarders with 5km;
  • Easy access to key manufacturers;
  • Unrivalled connections opportunities;
  • Ideally located for key business clusters.

We offer specialist facilities to cater for your specific cargo needs:

  • Dedicated high value, express processing and pharmaceutical storage capability;
  • Four official Border Control Posts dedicated to the safe and secure import of plants, food and live animals;
  • The only live animal Border Control Post capable of accepting the full range of animals in the UK;
  • Strong relationships with key UK Government departments.

Our strategy

Our Heathrow Cargo strategy will grow Heathrow’s cargo proposition safely, securely, sustainably and efficiently. We are working with the Heathrow Cargo Community to develop this strategy for the next five years. We will develop this strategy through four pillars:

  1. Grow volume and market share:

    Enhance Heathrow's cargo partnerships, develop Shoreham and Sandringham facilities, modernise trade protocols, and improve data analytics capabilities.

  2. Increase efficiency:

    Introduce digital systems, speed up airside cargo movement, and promote automated cargo handling.

  3. Be a better place to live and work:

    Enhance safety and welfare, reduce HGV impact, and support community initiatives and talent development.


Shipment queries

If you have a query relating to a shipment, please contact your respective cargo handler.


Business & commercial queries

For any commercial or business queries, please contact our Cargo Team.