Face covering requirements

As we continue to welcome passengers from around the world, wearing a face covering remains mandatory whilst in our terminals (including our bus stations and railway platforms) - except for those who are exempt. 

 

We also ask passengers to respect social distancing wherever possible.

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  • Heathrow is the largest UK port by value and our ambition is to become one of Europe’s best airports for cargo. We have listened to our customers and developed a cargo strategy that will take us there.  For cargo customers our aim is to become a trusted partner – timely, reliable and easy to do business with.

    Our plan for Cargo

    1. Halve current throughput times to be more efficient

    2. Make cargo throughput times predictable to reduce costs

    3. Grow cargo capacity at the airport to generate additional cargo volumes for our airline partners

    4. Work with the cargo community, including through engagement and discussion

    5. Be 100% e-freight compliant to reduce waste, costs and delays

    6. Be a great airport of choice for cargo

    7. Provide a safe working environment

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