NATS air traffic control technical issue

Following Tuesday's technical issue affecting NATS air traffic control, Heathrow is operating as normal today and our airport systems are functioning as expected. We continue to work closely with airlines to support their recovery, and while the vast majority of flights are operating as scheduled, there may still be some changes to airline timetables. We know the knock-on effects of Tuesday's disruption have been frustrating, and we thank those affected for their patience. Passengers should check with their airline for the latest flight information before travelling to Heathrow.

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Airport operations

Find out how Heathrow is performing in key areas such as security and immigration queue times, passenger numbers and service quality.

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Central security queues

Queue times at security control in Heathrow departures are measured as part of the Civil Aviation Authority's regulation.

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Measures targets and incentives

The Measures, Targets and Incentive Scheme (MTI) specifies the service standards that passengers and airlines can expect from Heathrow in return for the regulatory charges they pay.

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Traffic and passenger statistics

We report monthly on our air traffic statistics from the amount of passengers we serve, to the amount of air transport movements.

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