Rail disruption - 4 & 8 October 2023

Due to planned industrial action and engineering works, there will be disruption to rail and London Underground services between Heathrow and Central London on Wednesday 4 and Sunday 8 October 2023.

 

Over this period, there will be disruption to Heathrow Express and Elizabeth line services

 

Please note, the London Underground (Tube) strikes that would have affected the Piccadilly line on Wednesday 4 and Friday 6 October 2023 have now been suspended, and the Piccadilly line will be running as normal throughout this period. 

 

Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.

 

The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.

 

The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.

 

The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.

 

Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Heathrow

Airport operations

Find out how Heathrow is performing in key areas such as security and immigration queue times, passenger numbers and service quality.

Heathrow

Border Force

Border Force is responsible for passport control checks on behalf of the Home Office. Heathrow records queue lengths and reports monthly.

Border Force reports
Heathrow

Central security queues

Queue times at security control in Heathrow departures are measured as part of the Civil Aviation Authority's regulation.

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Heathrow
Heathrow

Quality rebate and bonus scheme

The CAA has introduced a service quality rebate scheme which records performance in a number of areas and incentivises quality of service.

Scheme reports
Heathrow

Traffic and passenger statistics

We report monthly on our air traffic statistics from the amount of passengers we serve, to the amount of air transport movements.

Traffic statistics
Heathrow