Saved Flights

Your Saved Flights

No Saved Flights

Airport operations

Operational performance at Heathrow is measured in a number of ways.

Heathrow
Heathrow

Border Force

The Border Force is responsible for passport control checks on behalf of the Home Office. Heathrow records queue lengths and reports monthly.

Border Force reports
Heathrow

Central security queues

Queue times at security control in Heathrow departures are measured as part of the Civil Aviation Authority's regulation.

View reports
Heathrow
Heathrow

Quality rebate and bonus scheme

The CAA has introduced a service quality rebate scheme which records performance in a number of areas and incentivises quality of service.

Scheme reports
Heathrow

Traffic and passenger statistics

We report monthly on our air traffic statistics from the amount of passengers we serve, to the amount of air transport movements.

Traffic statistics
Heathrow