Rail disruption - 30 September & 1, 4, 6 October 2023

Due to planned engineering works and industrial action, there will be disruption to rail and London Underground services between Heathrow and Central London between Saturday 30 September and Friday 6 October 2023.


Over this period, there will be disruption to Heathrow Express and Piccadilly line services. The Elizabeth line will be operating as normal, and inter-terminal transfer services between all terminals will also be completed by these services.


Passengers should plan their journeys before travelling, and allow for additional time where necessary as services will be busier than normal.

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ULEZ expansion - 29 August 2023

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport, from the 29 August 2023.


The initiative, implemented by Transport for London (TfL), is aimed at reducing air pollution in London, therefore all vehicles entering the airport must meet certain emissions standards in order to avoid paying a daily charge.


The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles.


The charge will be in addition to any other fees or charges associated with entering the airport. The charge only applies when a vehicle is driven within the ULEZ zone, and does not apply to stationary vehicles including when cars are parked at Heathrow.


Please note, if you have booked Meet & Greet or Valet Parking with a non-compliant vehicle, and have selected a different exit terminal to your entry terminal, you will be liable for payment of a ULEZ charge to transfer your vehicle to another terminal.

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Our Heathrow Brand

At Heathrow we work hard to deliver a consistent, recognised brand that is distinctly Heathrow. We therefore expect all Heathrow approved agencies and suppliers to have the same ambition, starting by registering on the Heathrow Brand Portal.

You’ll find key assets on the Heathrow Brand Portal such as our brand guidelines with tone of voice, logos, video lower thirds, and brand templates. It’s mandatory to register on the Brand Portal, when delivering design communications for Heathrow.


Register on the Heathrow Brand Portal

Simply folllow the steps below: 

  1. Create an Adobe user account, if you don’t have one already.

  2. Create a Heathrow Brand Portal user account. You will be asked to provide your Adobe login information to request access. 

  3. In the "Comment for administrator" field,  please stipulate why you need access to the portal, listing; your agency nameyour Heathrow contact and the project you are working on.

  4. When your request is received, the Heathrow Brand Team will then grant you access to the Heathrow Brand Portal. Please allow up to 48 hours for your request to be processed.

  5. You’ll  receive a notification from the Heathrow Brand Portal once permission has been granted. 

Get in touch

Get in touch with the team if you have any further brand related questions or to arrange a brand induction workshop.