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How does Valet parking work at Terminal 2?

  • Dropping off your car: Terminal 2 Valet Parking drop-offs take place on the forecourt. The Valet reception is located on the right-hand lane of the forecourt. You do not need to pay the Terminal Drop-Off Charge when using Valet Parking. The postcode is TW6 1EW.
  • Dropping off your keys: Once you’re at the forecourt, head into the Valet reception. There, our team will visually inspect your vehicle. Then, they will take your keys and complete the handover process.
  • Getting into the Terminal: The Valet reception is a short walk away from the Terminal 2 check-in.
  • While you’re away: Your vehicle will be parked in a secure, on-airport site.
  • On your return: Your vehicle will be waiting for you on Level 1 of the Terminal 2 Terminal Parking car park.

Where are we?

Valet Parking Terminal 2's reception is open from 05:00 to 22:30 for final collection.

How much is valet parking?

Valet Parking prices vary depending on when you pre-book. You can't pay for Valet Parking on the day. To pre-book your parking, please fill out the form at the top of the page and click ‘Get a quote’ to see your prices.

What happens to your vehicle once you’ve left it with our Valet Parking team?

Our processes keep your vehicle safe during its stay with our Valet Parking team.

Firstly, our team will conduct a visual inspection of the vehicle. This includes validating its exterior condition using damage-limitation cameras.

After the inspection, we'll take your vehicle to one of our on-airport parking sites. These locations guarantee that your vehicle will do minimal mileage.

How do you get your vehicle back once you’ve returned from your trip?

We’ll track your flight as it arrives to make sure your vehicle is waiting for you when you come through arrivals.

The Valet office for Terminal 2 is located on Level 1 of the Terminal Parking car park. Head to the office, where our team will be able to return your keys.

Your vehicle will be parked in one of the reserved Valet spaces on the same level of the car park as the office.

Drive your vehicle to the exit barriers, which will recognise your number plate and open.

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