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Heathrow Airport help pages

Get help with your journey through Heathrow, or with this website. In this section you'll find answers to commonly asked questions (and a few uncommon ones too!). Still need help? Here's how to contact us.

Your journey at your fingertips

Heathrow app icon

The official Heathrow smartphone app gives you travel planning tools, terminal information, special offers and more.

Heathrow mobile app