Travelling through Heathrow

As always, we’re looking forward to welcoming you to the airport and we’re working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:


Consider your arrival times

Allow 3 hours to check-in before your flight and make sure all your travel documents are up-to-date. Please do not turn up significantly early for your flight though, as this can cause unnecessary congestion in the airport.


Terminal Drop-Off Charge

A £5 charge applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions apply. Free drop-off is available at our Long Stay car parks.


Terminal 4 airline moves

Terminal 4 has re-opened and up to 30 airlines are moving there during the summer. You should always keep in touch with your airline to confirm which terminal your flight departs from before travelling to the airport. 

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  • Amazon Alexa

    Find the latest updates for flights departing or arriving at London Heathrow Airport, without going near a screen or keyboard.

    Alexa is Amazon's cloud-based 'intelligent personal assistant'. It's voice-activated and can be used via a smartphone app, as well as Amazon's dedicated Echo devices.


    How to use it?

    1. Download and open the Amazon Alexa app on your smartphone

    2. Tap "skills", search for 'Heathrow Airport' and tap 'enable'

    3. Talk to Alexa to find out the status of a flight. Just say “flight”, followed by your flight number. Alexa will confirm the details and tell you the most recent status update for your flight


    Get the Heathrow skill from Amazon's Alexa Store

    With the Heathrow skill for Alexa you can check on flights today, tomorrow or even further ahead.



    You can find your flight number on your boarding pass or your airline booking confirmation.

    The Heathrow Airport skill is available in the Alexa app, just search for 'Heathrow' and enable it.

    Just say "flight", followed by your flight number. Alexa will confirm the details and tell you the most recent status update for your flight. For example: "Alexa, ask Heathrow about flight British Airways 032"

    We're sorry if you have problems with Alexa not understanding the flight you'd like to know about. We are continuously improving the skill to ensure you get the flight information you require. You can check your flight information for Arriving flights here or departing flights here