Travelling through Heathrow this Christmas

We’re looking forward to welcoming you and your loved ones to the airport this Christmas and working hard to make sure your trip runs as smoothly as possible. To help with this process, please be aware of the following:

 

Consider your arrival time
Allow three hours to check-in before a long-haul flight and two hours to check-in before a short-haul flight – and make sure all your travel documents are up-to-date. Please don't turn up significantly early for your flight as this can cause unnecessary congestion in the airport and you may not be able to check in your bags. You can monitor current security waiting times using the Heathrow app and on your flight detail page.

 

Remove liquids from hand luggage
You can’t take liquids with a capacity over 100ml through security. Liquids under 100ml should be removed from your hand luggage and placed in a single transparent, re-sealable plastic bag of not more than one litre capacity. Each bag must be able to close properly with all the items inside. These bags are available free-of-charge before security. Passengers are strictly limited to one bag of liquids per person.

(“Liquids” includes all drinks and syrups; creams, lotions, oils, perfumes; sprays, shaving foam, deodorants, gels and pastes; soups, jams, preserves, chutneys – and snow globes)

 

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  • Amazon Alexa

    Find the latest updates for flights departing or arriving at London Heathrow Airport, without going near a screen or keyboard.

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    Alexa is Amazon's cloud-based 'intelligent personal assistant'. It's voice-activated and can be used via a smartphone app, as well as Amazon's dedicated Echo devices.

     

    How to use it?

    1. Download and open the Amazon Alexa app on your smartphone

    2. Tap "skills", search for 'Heathrow Airport' and tap 'enable'

    3. Talk to Alexa to find out the status of a flight. Just say “flight”, followed by your flight number. Alexa will confirm the details and tell you the most recent status update for your flight

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    Get the Heathrow skill from Amazon's Alexa Store

    With the Heathrow skill for Alexa you can check on flights today, tomorrow or even further ahead.

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    FAQs

    You can find your flight number on your boarding pass or your airline booking confirmation.

    The Heathrow Airport skill is available in the Alexa app, just search for 'Heathrow' and enable it.

    Just say "flight", followed by your flight number. Alexa will confirm the details and tell you the most recent status update for your flight. For example: "Alexa, ask Heathrow about flight British Airways 032"

    We're sorry if you have problems with Alexa not understanding the flight you'd like to know about. We are continuously improving the skill to ensure you get the flight information you require. You can check your flight information for Arriving flights here or departing flights here